#Chatgpt 4.0 not working on new computer,but 3.5 do

18 messages · Page 1 of 1 (latest)

shadow orchid
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I logged into the chatgpt account on a new computer, and the history of the conversations were all displayed. All conversations using model3.5 can be used normally, but whether it is to create a new window or continue the previous conversation, as long as it is model4.0, it will not work. 4.0’s conversation history is also there, but any messages sent are unresponsive. So I opened chatgpt on my old computer and everything worked fine again. I tried turning off the firewall, clearing the browser cache, and trying different browsers. But all the same result. I can be sure that my browser and window system are both new enough versions, at least newer than the old computer’s.
Btw, there was a red background message show “There was a problem preparing your chat. Please refresh the page and try again.” while im using. Then i refresh a lot times and even deleted all chat windows. same problem. T.T

(if i reopen browser and start from 3.5 or even start a new chat with 3.5, everything is fine. as soon as i click chatgpt-4.0, that red message appeard.)

topaz ermine
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me too
but on the same pc with the same problem.

calm dawn
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Hello, I'd like to help. Do you have an ad blocker or VPN on?

topaz ermine
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Can you help me too?
No, I don't have a VPN and I disabled the ad blocker for the chat.
Everything is still the same when GPT-4 not working!

autumn linden
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That`s starts today?

shadow orchid
shadow orchid
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the problem is still there, nothing changed...

topaz ermine
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omg, when do they fix this bug?

autumn linden
shadow orchid
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worked yesterday well, today got it again.

shadow orchid
calm dawn
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Please make sure you are not blocking requests the Application is trying to make. Are you using anything that would disallow requests?

topaz ermine
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it works after I'm using a VPN, I don't know why but it works. unfortunately, sometimes it shows errors like Network errors.

autumn linden
shadow orchid