#Unable to load history

3 messages · Page 1 of 1 (latest)

sinful fulcrum
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Bug Report:

Steps to reproduce:

  1. Enter the sidebar menu
  2. Tap or click "Retry" when it says "Unable to load history"
  3. Message appears "Unable to load history" but without the retry button.

Expected result:

History shows up.

Actual result:

"Unable to load history" message. "Retry" results in the same message
In Dev Tools, I see a request to https://chat.openai.com/backend-api/conversations?offset=0&limit=28&order=updated fails with status 500. And preview of response in dev tools says "Failed to load response data: No resource with given identifier found". When I hit the retry button I get the response "{"detail":"Something went wrong."}"

I am using google's new passkey sign in. I wonder if thats the problem?

Additional information

Browser: Desktop Chrome, Desktop Firefox, Mobile Chrome, Mobile Firefox all the same. I have tried logging out of all other browsers first. I have tried disabling all extensions.

plucky timber
#

I have the same problem, been several days now. Happens on all browsers/devices and clearing cookies/cache doesn't help. It seemed to have started happening after deleting shared links I created right after I got the feature, but I don't recall if it was immediately after or a few hours later. Did you happen to do the same, OP?

sinful fulcrum
#

Hi, @plucky timber , thanks for confirming that it's not just me. But no, in my case, I have never used shared links.