#contract-notices@openai.com Is this the email to make a claim?

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still parcel
#

I am a chagpt plus user, I have been without service for a week and no one is contacting me. I am putting claims in all official bodies because there is no support, no support ticket, only bot and this kind of channel. But I have to notify the claim somehow, is this the way to claim, does it ring a bell to anyone?