We have a live beta coming up with customer brands after a lengthy development period, however our user study cycles have shown that we hit Rate Limits. We never received a response to our first rate limit increase submission form. I just submitted for the second time to OpenAI. Trying to contact support is impossible.
- Has anyone had any success in getting their rate limits increased?
- Has anyone gone to market successfully with OpenAI's chat offering and its rate limits? I cannot see how this can scale to 1000s of users concurrently with the limits they impose.