After my account PLUS expired, I re-purchased, but the functions of the webpage did not change, such as selecting GPT-4 and GPT3.5
#plus cannot choose GPT4
split raven
try a different browser, give Firefox a go
celest pike
try a different browser, give Firefox a go
I have tried it, including using the ios app, but there is still no plus function ：(
split raven
ok, you'll need to contact support@openai.com
celest pike
ok, you'll need to contact support@openai.com
Do you know how to contact support? By email or in which channel? thank you so much for helping me
split raven
you can email that address or you can try the chat bot on https://help.openai.com
bottom right corner, pen icon
celest pike
bottom right corner, pen icon
I see it, it should be a select billing issue, right?
split raven
I see it, it should be a select billing issue, right?
correct
celest pike
correct
Last month, my plus function was still normal, but I forgot to renew when it expired. I paid again today and it shows that it is a plus account, but there is no plus function, which is strange :(. maybe a bug
split raven
could be
spark sorrel
Thank you, I have left a message to openai, maybe tomorrow he will reply me
Hi, have you solved the problem?