sterile quail
**Steps to reproduce:**
> 1. Click log in (i am a plus user)
> 2. input user name and password
**Expected result:**
> Log in
**Actual result:**
> Verify your identity page with no clear route to actually doing that
**Additional information**
> Browser: Chrome
empty elbow
This is a 2 factor authentication bug that me and a couple other people have been experiencing. We believe it has something to do with the Zapier plugin.
low elm
I am experiencing this as well. Any workarounds yet?
empty elbow
Kind of... I originally made an account with my apple email address. But I usually signed in with my email and password. But when I tried the option to sign in through apple, it just logged me in, no 2-factor-authentication needed. Sorry I can't help more.
onyx beacon
Using the google portal to login works as well, no two-step verification compared to the email login. No Zapier plugin in the account.
jovial oracle
Using the google portal to login works as well, no two-step verification compare...
What is google portal im locked out as well
leaden ridge
I'm locked out as well. I don't use Zapier so I'm unsure as to why I cannot access my account.
onyx beacon
What is google portal im locked out as well
if you are using Gmail then you can click the sign in with google instead of manually typing the email. let me know if that helps
jovial oracle
if you are using Gmail then you can click the sign in with google instead of man...
You are a savior man ! Thank you
smoky folio
Hello, I am not able to log in, I do not get any verification text or email.
and yes, I tried to use that plugin yesterday.....
vast hatch
I'm not using google to log in - it's through my work email which is not on google. There's literally no solution I've found. Super frustrating.
vast hatch
I am having this same issue.
yes, with absolutely zero customer support. I can't figure out a way around it.
quasi robin
Hi folks – by chance are you using an iOS device? Can you go to Settings -> Passwords -> OpenAI on your device and see if there's a way to retrieve the verification code from there that you can then use to login?
wet surge
Hi folks – by chance are you using an iOS device? Can you go to Settings -> Pass...
IT WORKED! Hey guys this worked for me although I don't really use chatgpt with my iphone.
quasi robin
Awesome – yeah you probably scanned the QR code with your iphone when you enrolled in 2FA to use plugins.
wet surge
Exactly becuase I just uploaded those pluggins last week. Thank man!
odd sleet
Awesome – yeah you probably scanned the QR code with your iphone when you enroll...
！！thank you so much 