maiden marsh
PROBLEM: Will not work on multiple browsers (Brave, Edge and Chrome) and all OpenAI accounts on one single PC. Have cleared cache, cookies and data with no effects. Works fine on iOS and other devices..
ERROR:
Something went wrong. If this issue persists please contact us through our help center at help.openai.com.
Will purchase Pro if got assistance with this!
Thanks!
elfin knot
@maiden marsh do you happen to have Nord vpn installed?
low quest
Getting the same issue. @elfin knot I do have nordvpn installed, but currently not connected. If you're able to assist, that would be awesome. Here's some addition details:
1. POST https://chat.openai.com/backend-api/conversation 403 (Forbidden) | (anonymous) @ _app-c63e55e026a9ee3a.js:14
2. FatalServerError: Something went wrong. If this issue persists please contact us through our help center at help.openai.com. | _app-c63e55e026a9ee3a.js:14
I hope I don't have to completely uninstall NordVPN to get this to work 😅 Any thoughts?
It does seem to be working on my Iphone. I'm going to close all nordvpn tasks and see if the issue persists (perhaps simply toggling the connection off on nord isn't enough)
low quest
Okay that actually worked. @elfin knot you mentioned nordvpn - any idea why this is occuring?
low quest
lol that makes sense tbh.
wonder if there's a way to whitelist chat.openai.com for nord's web protection...
elfin knot
Not sure
low quest
quick search shows that using the chrome extension opposed to the desktop app does work. gonna test that out.