#Unable to receive chat responses on desktop browser

35 messages · Page 1 of 1 (latest)

dim oxide
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For over a week now, I have been unable to receive responses from ChatGPT on my desktop browser. I am using Chrome, I have tried clearing cookies and browser data. However, I am able to receive responses normally via my mobile browser... any help?

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This is on both GPT-3.5 and GPT-4

white stump
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I have the same problem. What dis you dod to figure this out ?

dim oxide
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I haven't gotten a solution yet

clear gull
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I have the same problem- I did do this last week from a reddit post:
So I rewrote steps out, in case anyone has the same issue, and added steps for Chrome users.

Get to 'Edit and Resend' Window:

In browser, open Inspector

Click on network tab

Type a new message into the chat interface and send it (message won't matter)

Wait for response to finish

You will see some new lines fill in the network tab as the response is generated

Left click the POST method labeled 'conversation', this brings up 'request details'

Right click the POST method labeled 'conversation'

Firefox: Click 'Edit and Resend' in alt (right-click) menu to bring up edit window

Chrome: Click 'Copy >', 'Copy as fetch' to copy request data

Edit the request model:

Firefox:

Under 'New Request' tab, scroll to the bottom to see the 'Body' section

In the 'Body' section, scroll all the way to the right

Near the end, you should see something like:

Change this to read:

Click 'Send' in the bottom right corner of 'New Request'

Wait a minute for processing

In the 'request details' window, you should see 'Response Headers' update at some point

Chrome:

Paste fetch data into a text editor (notepad, notepad++, etc)

Press Ctrl+F and find "model"

Change the model from a to b:

"model":"text-davinci-002-render-sha",

"model":"gpt-4",

Press Ctrl+A, Ctrl+C to select all the text and copy it

Back in Chrome Inspect window, go to 'Console' tab

Paste the new fetch data in the console and press Enter

Will see a new (Promise'pending') line

Refresh and enjoy:

Close the Inspector window

Refresh the page

You should now be back in GPT-4 mode again

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Now I get this error:

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I think this has to do with the setting I changed:

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Change the model from a to b:

"model":"text-davinci-002-render-sha",

"model":"gpt-4",

dim oxide
white stump
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@clear gull But you have still an error now so you haven't solve the whole problem yet

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@dim oxide Personaly, I have changed nothing

dim oxide
clear gull
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Ok, So ignore all the above. from another thread I read that it could be a VPN issue. I did install Nord VPN today. Fix is to un-install Nord and restart PC. Mine works now

dim oxide
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Voila! I have NordVPN on my machine

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So ChatGPT doesn't work at all when NordVPN is installed? Even if it's deactivated?... that's unfortunate

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I also have NordVPN on my mobile and ChatGPT works

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@white stump do you have NordVPN installed?

clear gull
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I did not have nord on my phone, so I cannot really comment. My phone worked all the time so I knew it was a PC problem

white stump
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@dim oxide No I don't have NordVPN

dim oxide
white stump
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Does OpenAI help with those bugs or just the community ?

dim oxide
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I've sent them an email too, this is my first time trying to contact regarding a bug so I'm unsure

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If I get a reply I will post it here

white stump
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Guys, I tried with firefox and it worked. So it's a browser issue

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I used to have Chrome until now

dim oxide
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This is wild, I will try firefox with NordVPN installed

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I can confirm using firefox works, even with NordVPN installed

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Hopefully someone from OpenAI will resolve this issue -- is there a ticket system?

white stump
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@dim oxide OpenAI leads to this page (Bugs reports) so I think there is not a real ticket system

dim oxide
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Maybe you can do the same? To try and flag it up quicker

white stump
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All right

dim oxide
white stump
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I sent the email