Can not use my paid Chat GPT account anymore always getting the same message, | OpenAI | Page 1

sacred jetty May 17, 2023, 2:03 PM

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Something went wrong. If this issue persists please contact us through our help center at help.openai.com.
Please advise, will have to cancel my subscription otherwise.

dark merlin May 17, 2023, 2:16 PM

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Im having the same issue

sacred jetty May 17, 2023, 2:20 PM

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good to see I am not the only one...or not. Since 5 days now and no one gets back to me unfortunately. I logged out, restarted everything, no impact.

mighty ruin May 17, 2023, 2:41 PM

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same issue for the past 72 hours - you are not alone!

storm pumice May 17, 2023, 2:42 PM

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same issue for 8 hours

little zinc May 17, 2023, 3:02 PM

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I've been having the same problem for a month or two. but only on my computer with the cell phone I don't have the problem.

opaque comet May 17, 2023, 3:06 PM

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same here

sacred jetty May 17, 2023, 4:01 PM

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I tried to open ChatGPT with an incognito window on Chrome and still have the same issue

storm pumice May 18, 2023, 1:30 AM

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dont know what happened but it works for me now. and since i didn't change anything, its obvious that the issue was not on my side

sacred jetty May 18, 2023, 7:30 AM

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still not working here. Does someone know how to get an answer from openai, I tried chatbot, email. NOTHING

slim scroll May 18, 2023, 9:46 AM

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Yep. Driving me up the wall!

zinc musk May 18, 2023, 1:29 PM

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From another thread I read that it could be a VPN issue. I did install Nord VPN today and received the same issue. Fix is to un-install Nord and restart PC. Mine works now

buoyant saffron May 18, 2023, 1:59 PM

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I made a post about this too. I switched to Firefox (from Chrome) and it worked.

Even with NordVPN installed.

I have emailed support about this too.

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My post: #1108706243092164618
Apologies, I did not see this post before I created mine.

sacred jetty May 18, 2023, 4:14 PM

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oh I also installed NordVPN....will check with firefox, thx a lot for the tip.

buoyant saffron May 18, 2023, 4:19 PM

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sacred jetty oh I also installed NordVPN....will check with firefox, thx a lot for the tip.

Currently getting network errors now 🙈

sacred jetty May 18, 2023, 4:20 PM

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buoyant saffron -- My post: <#1108706243092164618> Apologies, I did not see this post before I ...

Just tried with Firefox and ..... it works. Thank you so much!

buoyant saffron May 18, 2023, 10:09 PM

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It's working on Chrome now

fading beacon May 18, 2023, 10:21 PM

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I'm having the same issue at the moment in Chrome.

buoyant saffron May 18, 2023, 10:24 PM

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I didn't do anything fancy

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Unsure on the issue, but mines has been resolved. Still no word back from support re my emails. I suggest using Firefox in the meantime!

#Can not use my paid Chat GPT account anymore always getting the same message,