Unable to Load History Error

[novel cosmos]

**Steps to reproduce:**
> 1. Enter the sidebar menu
> 2. Tap or click "Retry" when it says "Unable to load history"

**Expected result:**
> History shows up (ideally) *or* "Unable to load history" reappears but with the Retry button still there

**Actual result:**
> "Unable to load history" reappears but without the Retry button
> I can access older chats that I have saved in bookmarks so they're still there, but I can't see them on the sidebar list

**Additional information**
> Browser: Chrome, Firefox, Default Mobile Browser, and Firefox on Laptop all have the same issue
> OS: Have tried on Android and Windows```

[bitter obsidian]

I have this same issue, started yesterday. Same on Chrome Desktop, firefox desktop, firefox mobile. Did you dfind a solution?

[warm hazel]

Did you ever find a solution to this problem? I am able to access my chat history and use ChatGPT on every device (Ipad, Iphone, Mac) but my windows computer. It has been over a month since the system has not worked. I am receiving no error codes aside from the message “unable to load history."

I have completed all of the following:

1. Checked to see if I was connected to a VPN (I was not - I am on the same network as all of my other working devices).
2. Attempted to use an incognito browser and a different internet browser/computer to see if the issue was a security add-in or extension. This did not fix the issue.
3. Disabled cookie blockers
4. Tried connecting to another network
5. Relaunched the app
6. Uninstalled and Reinstalled the browser.
7. Checked for temporary server issues - there were none and website is still working perfectly on my other devices.
8. Checked to see if I was located in a supported country. I am located in the US, a supporting country.
9. Restarted and updated my computer.
10. Restarted and updated my browser.

Nothing is working and it sounds from what I've read this is only a Windows/Android issue.