#Can't cancel ChatGPT Plus subscription

26 messages · Page 1 of 1 (latest)

eager hemlock
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The "Cancel Plan" button is just not showing up for me in the "Manage my subscription" screen. This is extremely inconvenient - I want to cancel my subscription ASAP.

trim galleon
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I have the same problem, the cancel button does not appear. Chat support does not answer and many days have passed.

blissful musk
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@trim galleon @eager hemlock

trim galleon
# blissful musk

I know the steps to cancel but this button doesn't show in my account.

blissful musk
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Show me screenshots

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@trim galleon

trim galleon
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I've removed my credit card to avoid charges

blissful musk
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Then it’s cancled…

trim galleon
blissful musk
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Once your month is over it will go away

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Just like all subscriptions

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A month from your last charge

trim galleon
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But it's like receiving a free month. Because I haven't paid for it

blissful musk
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When did you pay last

trim galleon
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April 6

blissful musk
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They might have a grace period for a week or 2

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It’s free anyways so what’s the issue

trim galleon
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I don't want to have extra charges. I'm thinking of reactivating the subscription later.

blissful musk
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Well yours cards not linked

trim galleon
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but if it's going to fix itself, then I'm happy. but I would not like my account to have bugs.

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Braeden are you from support staff?

blissful musk
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Nah

trim galleon
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The story is a bit long, they should have generated a receipt for the month of May but they didn't so I talked to support but they didn't answer me so I thought that canceling would be the best option and then subscribing again. They also did not notify me by mail about a charge that could not be processed for the month of May.