As an educator, I access various databases and resources for teaching purposes, at times using VPN services. Please do NOT block my account simply due to such usage. I can provide any evidence needed to clarify my fully compliant behavior and legitimate access, solely to serve my students.
I have now spent over half my day writing these emails in an attempt to resolve this unjustified situation. I sincerely hope my time and effort can be acknowledged, with this final plea prompting OpenAI to investigate thoroughly, take responsibility for errors made, and restore access to services I have paid for.
My key points to reiterate:
- I am an educator using OpenAI's AI and other resources for teaching purposes only, causing no harm.
- Repeated requests for valid explanation or resolution have been ignored, inflicting further undue loss through OpenAI's refusal to remedy their own technical mistakes.
Please reinstate my ChatGPT Plus access with urgency, and provide detailed clarification for OpenAI's unjustified actions to avoid legal ramifications or public complaint. We have suffered too long due to technical errors and irresponsible processes alone. I hope lessons have been learned to properly support education and handle future situations.
We await OpenAI's resolution and reply after immense waste of time pleading for access to services already paid for. Your actions impact lives even as an AI system - do not fail us without valid cause or chance to remedy.