#Sorry, you have been blocked

35 messages · Page 1 of 1 (latest)

red yarrow
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If you believe this was a mistake, please contact us through our help center.
[Ray ID:7c4a16d51c0c52c5]

Any OpenAI customer support here? And who can help to unblock?
Thanks

wild frost
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You can’t use a vpn

red yarrow
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Thanks for your reply. Three more question about the fee. Can I get a partial refund of the plus fee for current month? And Will there be further deductions after blocked in my bank card? How to unbind the bank card for the plus?

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And how can I get my plus billing?

low plover
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Use the openai helpcenter

wild frost
red yarrow
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Again thanks for your patient reply. After blocked Will there be further deductions in my bank card? And how can I get my plus billing when the chatgpt account is being blocked?

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After blocked Will there be further deductions in my bank card? because I can neither remove the old bank card nor add a new one when the account is being blocked.

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btw I try to ask the same questions on the website of openai help center. And I follow the procedure to leave message. But till now my message has not been seen yet since 7h.

wild frost
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Your account will probably just be shut down automatically

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You can email to delete it tho

red yarrow
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"Your account will probably just be shut down automatically" r u sure about that?

wild frost
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Email them

red yarrow
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do you have the email address?

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Anyway Thank you very much. Have a nice day.

wild frost
red yarrow
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Really appreciate it

red yarrow
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Hi Braeden, sorry to bother you again.

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I sent the email to support@openai.com, but just receive an automatically reply name "Fin from OpenAI".

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And nobody sent any email back to me to answer the questions.

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At the same time, I also leave messages on OpenAI help center page many times.

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But neither get any response.

wild frost
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They can take up to a month to respond

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They are very busy

red yarrow
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you mean email or the message on help center page

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or both?

wild frost
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You will never get a message

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Emails will come in a month +

red yarrow
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thanks a lot

red yarrow
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Hi Braeden, sorry to bother u again.

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it's already more than one month, but not any emails back from openai.

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however, openai still charge my credit card 20$ for plus

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if not any reply, i have to call the bank to charge back as fraud.

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any further information will be appreciated