Sorry, You have been blocked

[bold citrus]

Bug Report:

Steps to reproduce:

1. Connect to VPN
2. Open chat.openai.com
   expected result:
   access to my pro account
   Actual result:
   "sorry, you have been blocked"
   Additional Information
   I am not blocked when off the VPN (not feasible), and when I connect to the VPN from other company PCs the block is hit or miss. I was able to log into chatGPT on one coworkers computer on the VPN, but not on another's.
   Browser: Google Chrome, Firefox
   OS: Windows 11
   Other: I am a paying Pro member, who uses the service to assist me at work, but when on my work VPN I am blocked. Iwork from home and am required to be on the VPN. Disconnecting from the VPN ever time I need to use ChatGPT is not an option. I have to be on the VPN to access internal database servers that I am using ChatGPT to help me troubleshoot scripts for. It's killing my workflow. The VPN is an enterprise VPN, Info Sec has confirmed there are no policies on the firewall interfering with openai.. so why is this not working on VPN, and why is there dedicated support contact for paying customers, posting and hoping someone responds is very aggravating?

[sour silo]

The same problem
When I switch off vpn the access will be restored imediatelly

[full lagoon]

not a bug, openai is blocking all vpn access due to widespread abuse

[nimble gull]

then what should we do? In our country we have to use vpn if we want to get access to the world outside 😭

[bold geyser]

same as @bold citrus

who can help to unblock?

[bold citrus]

Surely there is a better solution than “block all vpn access”. The majority of people that work from home probably have to be on a VPN to access their company resources.

[bold citrus]

What does widespread abuse mean? And is there a solution coming or just “block it all”?

[full lagoon]

It’s just gunna be blocked

[bold citrus]

So then why does it work on VPN on some of our employees computers but not mine?

[full lagoon]

Will all be blocked eventually

[bold citrus]

What a solution. Really kicking the customers using this for work

[full lagoon]

Your supposed to be using local ip anyways

[gloomy wave]

I hope soon, really soon, somebody clone these codes and rid us out of this stupid decision.

[bold citrus]

It's a business requirement when working from home to be on the companies VPN for info sec.

[full lagoon]

Take it up with your company then

[bold citrus]

lol.. yeah, that's the solution.

[full lagoon]

It’s not openais fault anyways

[bold citrus]

If they are blanket blocking access while on VPN, even legitimate use on a company's VPN.. then yeah, it kinda is.. every system has to deal with potential abuse, but blocking paying customers from legitimate access is not the way to do it.

[full lagoon]

Use your phone 🤷‍♂️