vast apex
I am Plus member but when I am asking ChatGPT any question, it is throwing an error - "Something went wrong. If this issue persists please contact us through our help center at help.openai.com." See pic enclosed.
I am based out of Bangalore, India and using 100MBS speed internet. Not sure what could be the issue. I tried logging out, etc. Not sure what can be done
restive fjord
🚨 If you are getting the "Something went wrong." error:🚨
limber onyx
I just paid my ChatGPT Plus subscription, but my account somehow lost have access to the Plus features I had before.
Based in US; first time I've had this issue since I started using Plus
silent garden
I have this issue from days:
Something went wrong. If this issue persists please contact us through our help center at help.openai.com.
I have tried to contact you thorugh help check box, e mail, discord, i did not get any reply.
I am a premium user, i tried to enable/disable vpn, changing broswer, making access from the "try now" button, clearing browser cache, cookies, log in log out. My user is alexander.zeisberg85@gmail.com. What can i do? can someone please help me?
vocal walrus
Disable Nord VPN's "Web Protection" feature. that was the problem for me
spark ruin
@silent garden same issue here for more than one week... Nobody from openai help me in support chat. We lost our money.
granite sedge
similar issue here - gpt4 is going very slow and often giving me the error message "we are processing too many requests" -- i thought plus members were not supposed to run into these errors
limber onyx
are CMs seeing this?
would be nice if someone from the team acknowledged this
i'm paying for Plus and not getting Plus...
restive fjord
🚨 If you are getting the "Something went wrong." error: 🚨
limber onyx
I'm not getting an error @restive fjord, it just says "Upgrade to Plus" on the bottom-left corner right above my username and not giving me access to the same features even tho i'm using the same browser
Even though I just paid my monthly subscription on 4/26/23
restive fjord
@limber onyx is there any chance that you subscribed having logged in with via social Google/Microsoft button and now you are logging in with your email?
sonic matrix
🚨 If you are getting the "Something went wrong." error: 🚨
- Disconnect from y...
I have done your steps and I am getting this error too. I was just billed for another month. I can get it to work on my phone by logging into the Safari Browser, but can not get it to work on my computer broweser.
restive fjord
@sonic matrix can you temporarily disable your antivirus as well? Make sure you are using Firefox with no extensions.
median flume
I just deactivated the nord vpn and it started working
limber onyx
<@755603840912326687> is there any chance that you subscribed having logged in w...
yeah, guess that was the issue
limber onyx
<@755603840912326687> is there any chance that you subscribed having logged in w...
all set, thanks
plush dagger
I have same issue with chrome, all I am using is microsoft defender (built in) stopped working last week. Seems to work on firefox.
steep granite
Its was working on Microsoft edge but now I get only error message all the time. I swapped to Firefox and it works. I've used help chat bot but no reply and I'm still paying for the plus membership. Anyone know a solution foe Edge?
spark ruin
Hi there,
I'm posting everywhere because I'm experiencing an issue with my Plus account subscription. After only one week of use, the subscription disappeared and I can no longer access my Plus account features. However, I'm still being charged for the subscription.
I've tried contacting customer support multiple times, but unfortunately, I haven't received a response yet. I'm hoping that by posting in different channels, someone will be able to assist me with this issue.
Thank you for your understanding and any help you can provide.
Best regards,