Something went wrong. If this issue persists please contact us through our help center at help.opena

[narrow delta]

For days now my chatGPT hasnt been working . i keep getting the same error message over and over 24/7. and IM a plus member. I need help no ones responding on the help site messages just unread for days now

[somber dirge]

the problem is they don't contact you back

[somber dirge]

Same problem here- Plus member- also, 4 days in a row, 24/7. Chrome or Edge, same issue. Cleared history/cache, log out/log in, reboot, etc - nothing works and no support. Firefox works - works on phone.

[grim yarrow]

Same here!! I am a Plus members. And I have the same problem. How to solve it? It's been a weeks

[clear moth]

Same here!! I am a Plus members. And I have the same problem. How to solve it?

[hollow kraken]

Same here

[willow warren]

I haven't tried it on phone but Firefox desktop doesn't work either. Also, it's a rule of thumb, so to speak, that the bigger a company gets the less they care about the community, eg.: every game publishers

[left parcel]

Same has just been happening to me

[glacial geyser]

I've switched to Firefox and it's working again, but @mild sphinx need to get onto this as a priority

[willow warren]

Mine still doesn't work. I wander if I switch would it work?! maybe the not the browser, but the switch is the key?!

[torn shadow]

I signed up just to have access whenever I need it and the same error as in the free version keeps happening. They have to fix this mistake.

I tried the suggestion of trying in the firefox browser and it worked, there must be some bug in Chrome that the error appears when trying to use it.

[leaden thorn]

FIX WORKED FOR ME: NordVPN was the issue. Just click the "Threat Protection" (Shield) icon in NordVPN and pause "Web Protection"!! If you are running any other antivirus/protection software or browser extensions that affect web traffic it could be worth disabling them just long enough to check.

[thorny kestrel]

if you're still seeing this issue, could you DM me your email you use with ChatGPT?

[cyan roost]

same here, using Edge or Chrome I'm getting the same error message, using firefox it works

[cyan roost]

it worked for mee too, thanks a lot!

[sage surge]

Indeed, NordVPN even when not connected.

[fluid birch]

spot on thank you that worked

[hardy plank]

Fantastic! Much appreciated!

[inner mulch]

Same problem. Using Firefox worked for me as well

[errant spoke]

I believe that OpenAI displays this issue as NordVPN's web protection blocks OpenAI's trackers.~~ I just allowed the two trackers from OpenAI and my ChatGPT works~~

Edit: Ok I re-opened ChatGPT in another window and the error came back so just whitelisting chat.openai.com doesn't resolve the issue :/

[grave topaz]

samehere, using Chrome and NordVPN! it worked for me too, thanks a lot!

[proven dawn]

This was the issue for me as well!! Thanks for this!!