#Access denied

9 messages · Page 1 of 1 (latest)

quiet rock
#

Hi,
I have been using chat GPT for a while now, but recently a message like this appeared and I can't access it. But i'm a paid Plus user and I can't even cancel my subscription, can someone help me with this?
this is what i got.
Access denied
You do not have access to chat.openai.com.

The site owner may have set restrictions that prevent you from accessing the site.

Ray ID: 7b91412adb770d04
Timestamp: 2023-04-17 02:31:55 UTC
Your IP address: 216.24.181.142
Requested URL: chat.openai.com/chat
Error reference number: 1020
Server ID: FL_12F729
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36

dull burrow
#

You could change another IP, Are you using a VPN? Change to American IP

dull raft
#

are you using desktop or mobile. I'm having issues and got this same message on my iPhone. did not get it on my laptop. that said. still can access my ChatGPT Plus -- only free edition. had to send a message to support. we'll see how that goes

quiet rock
quiet rock
#

and most annoying part is that i'm still getting charged for the subscription, i cant cancel it because I dont have access to the site

timid canopy
#

VPN's may cause problems, you should turn them off

tame briar
#

I'm having the same problem with Chat GPT 4 when using a VPN on any VPN server. Chat GPT only works when I have my VPN off or where I have to exclude the Chat GPT site in my VPN settings in order to get it to work. Also, it is worth noting about a month ago that I was completely fine with using Chat GPT with my VPN. When using VPN, I'm also getting the message. The site owner may have set restrictions that prevent you from accessing the site. So something changed on your end.

timid canopy
#

Same here. Yesterday it was fine, today, not anymore