#Paid Subscription but No Access to ChatGPT Plus

13 messages · Page 1 of 1 (latest)

broken talon
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"I have purchased a ChatGPT Plus subscription. The payment has been completed, but I am still shown as using the free plan. Could you please assist me with this matter?
My name is BAHADIR YILDIRIM,
My email is bahadir0yildirim@gmail.com,
Login method: Google login."

ornate panther
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Same issues

broken talon
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I wish I had gone in here and had a look first. I wouldn't have signed up if I knew it was this problematic.

median fox
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Same issues

rose cove
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Same here

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It’s not looking good if I’m not the only one

plain hound
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same

wise birch
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me too

median fox
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I have the same issue as well

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I have tried logging out an relogin, but it still doesn't work

broken talon
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My subscription has not been working for 7 days now. I have been contacting support since the first day. They don't give refunds either. I think I was scammed by the huge OpenAI company.
I wish the new friends good luck. I have written to all support areas directed by OpenAI for days. There are no results. Forget about your money...

mossy wagon
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Paid 2 months for ChatGPT PLUS, got to use it only for one month as when the second month started, the access to the PLUS version (with an active and paid subscription) stopped. Tried everything to make it work (thinking it's something on my end). Zero response from support.

broken talon
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The interesting point to me is Why isn't there a twitter hashtag about this or why are people silent?