Not able to access Plus, after paying for it. | OpenAI | Page 1

neat condor Apr 4, 2023, 7:04 AM

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Does anyone know a way I can fix this? I got Plus earlier yesterday, the payment went thru and everything, but it still says I’m using the free plan. I’ve tried logging out and logging back in, nothing is working.

gray wolf Apr 4, 2023, 7:10 AM

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Same issues here, waiting for their support

neat condor Apr 4, 2023, 7:15 AM

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I wish I could cancel it or something, even if it takes a minute for the $20 to go back into my account. That was chore money that I worked a week for LMAO 😭

lavish summit Apr 4, 2023, 7:20 AM

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Literally thousands of us in the same boat and zero customer support from what I've seen

dense peak Apr 4, 2023, 7:25 AM

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i am facing the same problem 😢 really though i was the only one

neat condor Apr 4, 2023, 7:29 AM

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Well I’m glad to know it isn’t just me then! I hope they get this resolved soon.

unkempt nexus Apr 4, 2023, 7:37 AM

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lavish summit Literally thousands of us in the same boat and zero customer support from what I...

yeah same i opened a ticket with the chatbot in the help-center, but no answer until now

soft thistle Apr 4, 2023, 7:40 AM

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Same here 😩

vagrant kayak Apr 4, 2023, 9:33 AM

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"I have purchased a ChatGPT Plus subscription. The payment has been completed, but I am still shown as using the free plan. Could you please assist me with this matter?
My name is BAHADIR YILDIRIM,
My email is bahadir0yildirim@gmail.com,
Login method: Google login."

grave grove Apr 4, 2023, 9:37 AM

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same issue here. Has anyone from openai dared to answer anyone?

wintry brook Apr 4, 2023, 9:55 AM

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Welcome

grave grove Apr 4, 2023, 12:00 PM

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Same problem here

#Not able to access Plus, after paying for it.