#Paid Subscription but No Access to ChatGPT Plus

2 messages · Page 1 of 1 (latest)

vital gulch
#

Bug Report:

Steps to reproduce:

Paid overdue balance for ChatGPT Plus.
2.Tried to access my ChatGPT Plus account.

Expected result:

Access to my ChatGPT Plus account would be restored after paying the overdue balance.

Actual result:

Despite having paid my overdue balance, I still cannot access my ChatGPT Plus and i can only use the free version.

Additional information

Browser: Chrome
OS: Windows 11


I am writing this urgent message to bring to your attention that I have recently paid my past due balance for ChatGPT Plus. However, despite having received a receipt and invoice, I still do not have access to ChatGPT Plus, and my subscription should be active until Mei 01.

As I rely heavily on ChatGPT Plus for my work, I am kindly requesting your immediate assistance in resolving this issue. I would greatly appreciate any help or advice that you can provide.

Thank you for your attention to this matter.

The account chatGPT is on goltroninc@gmail.com

brisk escarp
#

"I have purchased a ChatGPT Plus subscription. The payment has been completed, but I am still shown as using the free plan. Could you please assist me with this matter?
My name is BAHADIR YILDIRIM,
My email is bahadir0yildirim@gmail.com,
Login method: Google login."