#Something went wrong.If this issue persists please contact us through our help center at help.openai

13 messages ยท Page 1 of 1 (latest)

errant perch
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The ChatGPT Model 4 is down for more than 24 hours, I am not sure how to solve, it just shows
"Something went wrong. If this issue persists please contact us through our help center at help.openai.com."

mild swift
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Same

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I have tried multiple times ( I have subscribed to Chat GPT Plus) but there is no response

potent merlin
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Same thing happening to me. Is GPT-4 down? @twilit canyon

hybrid gazelle
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same @twilit canyon

spark pagoda
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Same here @twilit canyon @split canopy

flat epoch
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same issue for me as well

spark pagoda
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  1. Try FireFox ๐Ÿ™‚
  2. Log out of all devices: Please ensure you have logged off from every device connected to your account. Once done, log back in.
  3. Disable VPNs and proxies: Ensure that all VPN and proxy connections are disabled on your devices.
  4. Disable problematic extensions: Check for any unnecessary browser extensions that could be causing issues and disable them. Please note that some antivirus software may interfere with your connection, so consider deactivating them temporarily.
  5. Firewalls: If you are using a work or school network with a firewall in place, try switching to a mobile data connection or using your cellphone as a hotspot.
  6. Browsers: Use a different browser or incognito mode: Test your connection in a new browser or by using your current browser's incognito mode. (Chorme/Edge are the same browser internally, try using firefox)
  7. Troubleshoot device-specific issues: If the issue persists only on your PC and not on your cellphone, review steps 1 through 5 to identify any potential issues on your PC.
  8. Contact support: If the problem remains unresolved even on your cellphone, please reach out to the support team at support@openai.com for further assistance.
hybrid gazelle
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this tips is meaningless tricks.

foggy sphinx
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@twilit canyon

steep trench
errant perch
errant perch
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The system is up and running. Thanks @twilit canyon