#Paid Plus subscription not activated

20 messages · Page 1 of 1 (latest)

shy eagle
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I paid for GPT plus but my plan still free after 3 days. Already tried on another device + different IP + cleared cookie, but it is not a client side issue. I sent an email to support@openai.com, but no answer at all. Anyone here able to help?

humble creek
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same situation here

elfin lark
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Same here

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Does anyone from OPENAI even reading this mails or this discord?

thick cave
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Yes

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No problem

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We work on it it was probably just a matter of time maybe

buoyant belfry
crystal orchid
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Same with me.

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PLUS upgrade is not activated for me. It's been a day already!

robust heron
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4 days for me... and my card was charged twice as I stupidly thought an error occurred so I did it again.

eager belfry
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same issue. Already spammed help on their chatbox but still no response. It has been 3 days

humble creek
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For context, I had access, but my monthly payment didn’t go through. I switched the card to pay it, but still just have access to the free version.

small plank
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ain't nobody here from OpenAI. Been waiting a week for them to fix this or at least give feedback.

clear jungle
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mine before plus, not anymore, there was a bug today it didn't come back as a plus 😦

clear jungle
uneven dew
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Same issue here - billing issue and resolved the invoice, but no access. I have emailed the support linked to the invoice, but no resolve.

steep kite
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i am having the same problem as well

nova bone
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same

patent forge
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Same… paid twice