Payment succeeded but the plus cannot be used

[ember sedge]

I successfully purchased ChatGPT Plus and have already deducted money, but I still cannot use ChatGPT Plus after logging in.

[bright solstice]

Over 2millionusers .. are trying to pay.. I payed 4times tho.. just let d admis reach out..seems u would use a crypto wallet for rectification.

[drowsy solar]

same problem

I suggest you don't try to pay again, I have paid twice and still have this problem

In fact I saw some news about an ongoing blockade of Chinese ip

[ember sedge]

What if I change my account and pay again?

[drowsy solar]

I don't recommend this and there is a good chance that the payment will fail again in this current situation

[pearl plover]

Same issue here!

Started my subscription 1st of March, some card issues on the 1st of April, that I fixed, reactivated my subscription and now it doesn't work.

[ember sedge]

What I want to say is to change to a ChatGPT account for recharging?

[drowsy solar]

I sent a private message to you，check it😂

[sour kettle]

Got same problem here, i want to reactivate my account, after i paid, still getting free

[drowsy solar]

I also had a failed reactivation and there doesn't seem to be an official response yet

[steep finch]

Got exactly the same problem!!!

[muted jasper]

Same here

[balmy grail]

I'm having the same problem, about two weeks ago my renewal payment for chatgpt plus failed (I had the wrong payment method selected, my fault). Afew days ago I realised that I had lost access (leading me to notice the failed payment), I resolved the failed payment on my account but I did not regain access to chatgpt plus.

Now my account shows that I have three active memberships to chatgpt plus and my account has been charged four times in the last 15 days.
I still have not regained access to plus so I sent a support message on the website, hopefully it will be resolved soon.

[barren crypt]

I still have this problem and paid more than 3 days ago

[ember sedge]

Why does everyone have this question, but the official does not respond?

[barren basalt]

https://discord.com/channels/974519864045756446/1090994718382489690

Here is a report with a lot more discussion, give it a star and talk there. We all are having this same issue

[rotund walrus]

same

https://discord.com/channels/974519864045756446/1090994718382489690

[ember sedge]

Guys, my ChatGPT Plus is ready to use. My previous payment records had several failed records and have also been deleted.