#My subscription has not been activated

4 messages · Page 1 of 1 (latest)

sharp elk
#

I renewed my GPT Plus subscription but the subscription features such as GPT-4 are not available. On pay.openai.com, my subscription appears as active, but on the GPT chat screen, the 'Upgrade to Plus' button is still available and showing that my plan is free.

Bug Report:

Steps to reproduce:

  1. Pay subscription
  2. Success payment message

Expected result:

Subscription active

Actual result:

Subscription not active

Additional information

Browser: Chrome, Safari, Brave, OperaGX, Firefox
OS: MacOS, IOS, Linux Ubuntu, Windows 11