#ChatGPT Plus subscription double charged but not granted

1 messages · Page 1 of 1 (latest)

rapid arch
#

Bug Report:

Steps to reproduce:
Purchase ChatGPT Plus subscription using Cash App Pay option as a payment method.

Expected result:
The account is updated to the ChatGPT Plus subscription and benefits (GPT-4 etc) are visible on the ChatGPT website.

Actual result:
Payment is removed from both checking account and Cash App balance while the ChatGPT website still reflects "Upgrade to Plus" option in the bottom left corner.

When attempting to repurchase, it simply charges again but the account is not updated.

Additional information

Browser: Safari
OS: macOS Ventura