Payment system error. Please check!!!!!!!!!!!!!!!!!!!!!!

[stark hazel]

Payment system error. Please check. I will explain the billing history and the current error.

1. Paying $20 on February 27
2. The automatic payment of $20 failed on March 27th because there was no $20 in the account
3. I checked this and paid 20 dollars on March 29th. However, since GPT Plus is not available and only features are free, I have asked [e-mail] twice and have not received an answer.
4. I paid on the 29th, but due to the urgent GPT Plus, I paid one more time on March 31st and paid $20 for it.

So please cancel the payment on the 31st and help me use GPT Plus until April 29th in time for the payment on the 29th.
The account is on [e-mail]

Help me, please

I sent emails to [e-mail] and [e-mail] twice, but I haven't heard from them yet. How did you do it??

Payment system error. Please check!!!!!!!!!!!!!!!!!!!!!!

[dreamy peak]

https://discord.com/channels/974519864045756446/1090994718382489690

[stark hazel]

What should I do?? I'm Korean, so I can't visit the company myself, and I'm so frustrated because I don't have an official customer center phone call or email