ChatGPT Plus Access 'Suspended' After Updating Payment Method | OpenAI | Page 1

mint phoenix Mar 30, 2023, 5:55 PM

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I recently lost access to my ChatGPT Plus subscription because my payment method failed. As expected, I lost access when the payment method failed, but upon updating it and paying for the subscription, I noticed that I have not received back ChatGPT Plus Access.

Is there anyway to receive back my ChatGPT Plus subscription, as I am paying monthly for this subscription, but the system has not registered that.

mint phoenix Mar 30, 2023, 6:12 PM

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Note: The issue mainly makes it so that I can't access the selection menu, which allows me to specify GPT4 Model, I do not have the selection menu- similar to the UI that a regular user should see.

slate condor Mar 30, 2023, 6:41 PM

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I also report this same problem. Exactly same situation too

plush turtle Mar 30, 2023, 9:39 PM

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I have this exact same problem too

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I now have multiple subscriptions somehow on my one account and no still chatGPT plus

#ChatGPT Plus Access 'Suspended' After Updating Payment Method