Plus member but cant access it | OpenAI | Page 1

frosty belfry Mar 30, 2023, 4:12 AM

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I am only viewing the FREE member. I paid twice the premium now because i told it was a card error but i check on my subscription and everything is OK!

limpid rose Mar 30, 2023, 4:40 AM

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also having the same issue

trail cloak Mar 30, 2023, 6:24 AM

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same

frail wing Mar 30, 2023, 7:23 AM

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same

uncut reef Mar 30, 2023, 7:39 AM

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same

surreal bronze Mar 30, 2023, 8:05 AM

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same

oblique laurel Mar 30, 2023, 8:33 AM

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same

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paid thrice 😭

buoyant locust Mar 30, 2023, 8:39 AM

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same

prime sandal Mar 30, 2023, 8:47 AM

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same

sudden igloo Mar 30, 2023, 8:53 AM

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google "can't access ChatGPT Plus"

fallen dust Mar 30, 2023, 8:57 AM

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Does anyone from Open AI support answer here at all? Or are we writing into the void?

tame bay Mar 30, 2023, 9:21 AM

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Same issue

dusk shore Mar 30, 2023, 9:27 AM

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Getting the same issue as well 😦

brisk grove Mar 30, 2023, 10:57 AM

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try messaging him: #1087779933968924783 message

green radish Mar 30, 2023, 11:02 AM

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I have Payment Issue, charged twice and No Access to PLUS

supple nebula Mar 30, 2023, 11:05 AM

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same

civic cliff Mar 30, 2023, 11:20 AM

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same

frail wing Mar 31, 2023, 12:30 AM

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Literally no one is responding 🙂

frosty belfry Mar 31, 2023, 12:32 AM

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same...

obtuse pollen Mar 31, 2023, 12:37 AM

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same issue

somber birch Mar 31, 2023, 2:31 AM

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same

short void Mar 31, 2023, 2:33 AM

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same

trim carbon Mar 31, 2023, 2:34 AM

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same

tacit wadi Mar 31, 2023, 3:12 AM

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https://discord.com/channels/974519864045756446/1090994718382489690

near robin Mar 31, 2023, 3:42 AM

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same

wispy atlas Mar 31, 2023, 3:47 AM

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same

somber birch Mar 31, 2023, 12:41 PM

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same

slim vault Mar 31, 2023, 1:10 PM

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Glad I'm not the only one...

frosty belfry Mar 31, 2023, 5:30 PM

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over 48h now...

golden lion Mar 31, 2023, 7:51 PM

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fallen dust Does anyone from Open AI support answer here at all? Or are we writing into the ...

seems we are blowing into the wind here

stray girder Mar 31, 2023, 8:45 PM

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Same

frosty belfry Apr 1, 2023, 12:54 AM

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i am really getting upset.. Zero responses... come on!

tiny kayak Apr 1, 2023, 12:58 AM

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Sounds like I got the same thing. I paid the past due invoice that was generated when my card failed but that didn't reinstate my access.

dim crater Apr 1, 2023, 4:24 AM

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Same

hybrid cedar Apr 1, 2023, 5:34 AM

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oblique laurel paid thrice 😭

I was thinking of doing the same thing. Thanks for letting me know about the consequences.🤣

oblique laurel Apr 1, 2023, 5:36 AM

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hybrid cedar I was thinking of doing the same thing. Thanks for letting me know about the con...

You’re welcome. My 60 usd died for their sins 😂

hybrid cedar Apr 1, 2023, 5:38 AM

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oblique laurel You’re welcome. My 60 usd died for their sins 😂

I hope they can resolve this issue quickly and refund your money.🥺

dusk crown Apr 1, 2023, 5:41 AM

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has twitter wave been started on this issue yet since its more than hundreds at a minimum number of post of the same complaints been started for the past 2 weeks?

waxen field Apr 1, 2023, 6:15 AM

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Same Issue 😦 What should should I do now? No response from Openai Support Team

agile hamlet Apr 1, 2023, 6:24 AM

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I wonder how many users managed to keep their Plus version working

dull shell Apr 1, 2023, 7:40 AM

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i have this too

candid stump Apr 1, 2023, 7:42 AM

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same

sour viper Apr 1, 2023, 11:23 AM

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same `:(

short void Apr 1, 2023, 1:11 PM

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Same

tacit wadi Apr 1, 2023, 2:20 PM

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https://discord.com/channels/974519864045756446/1090994718382489690

boreal lark Apr 1, 2023, 6:31 PM

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same here :(((

royal crypt Apr 2, 2023, 2:07 AM

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Same, paid 3 times, what the hell is the radio silence???

kindred coyote Apr 2, 2023, 8:25 AM

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https://discord.com/channels/974519864045756446/1090994718382489690

bronze rose Apr 2, 2023, 8:35 AM

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Having the same issue please help

rain skiff Apr 2, 2023, 8:36 AM

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twitter.com/batuhan/status/1641846441973776397 rertweet this guy, may be it will take viral and would help

civic cliff Apr 2, 2023, 11:56 AM

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Let's retweet this guy~

neat oyster Apr 2, 2023, 12:38 PM

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same

delicate onyx Apr 2, 2023, 12:40 PM

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royal crypt Same, paid 3 times, what the hell is the radio silence???

Over 2million plus are tryna suscribe..payed 4times.. let d admin assist .seems they reverse it with a crypto wallet

golden lion Apr 3, 2023, 6:01 AM

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Try to retweet this:
twitter.com/CodingWisely/status/1642590435477540864

ornate ermine Apr 3, 2023, 6:12 AM

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same situationm
why chatgpt plus subscription not work for my account. i even paid twice(2*$20) for subscription (once in "upgrade plan" and once in "manage my subscription"). i got 2 same plans showing "Your plan will be canceled on May 3, 2023.", but i still cannot choose between gpt3.5 and gpt4, and "upgrade to PLUS" option still appears on my "chat.openai.com"

livid lodge Apr 3, 2023, 6:14 AM

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same

ornate ermine Apr 3, 2023, 6:32 AM

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retweet as many as possible to draw attention

smoky pawn Apr 3, 2023, 7:25 AM

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same

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Support ghosting me

languid sluice Apr 3, 2023, 7:34 AM

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Same

shut meadow Apr 3, 2023, 7:38 AM

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Same issue here.

charred stirrup Apr 3, 2023, 8:51 AM

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Same here…

royal monolith Apr 3, 2023, 9:00 AM

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same issue here

rain skiff Apr 5, 2023, 3:22 PM

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upvote this on reddit - reddit.com/r/OpenAI/comments/12ccdz8/my_plus_subscription_disappeared_even_though_it/

short void Apr 9, 2023, 9:10 AM

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If you are still encountering issues with your Plus membership not showing you can now go to https://help.openai.com and use the live chat bot in the bottom left and select "Billing" and then "Unable to access ChatGPT Plus"

OpenAI Help Center

next sigil Apr 9, 2023, 10:50 AM

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short void If you are still encountering issues with your Plus membership not showing you c...

vast majority of us did that days ago - but still nothing.

lusty heath Apr 9, 2023, 3:42 PM

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short void If you are still encountering issues with your Plus membership not showing you c...

I've been doing this for a week. There is nothing. There is no refund or cancellation or any action to fix the account.

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I'm tired of trying now.

blazing niche Apr 9, 2023, 3:50 PM

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You should alert whatever gov't agency takes care of fraud in your country.

lusty heath Apr 11, 2023, 7:45 AM

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My subscription has not been working for 7 days now. I have been contacting support since the first day. They don't give refunds either. I think I was scammed by the huge OpenAI company.
I wish the new friends good luck. I have written to all support areas directed by OpenAI for days. There are no results. Forget about your money...

worn island Apr 11, 2023, 8:27 AM

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I have the same issue. Anyone has a resolution?

solid parrot Apr 11, 2023, 10:41 AM

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Paid 2 months for ChatGPT PLUS, got to use it only for one month as when the second month started, the access to the PLUS version (with an active and paid subscription) stopped. Tried everything to make it work (thinking it's something on my end). Zero response from support.

lusty heath Apr 11, 2023, 11:41 AM

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The interesting point to me is Why isn't there a twitter hashtag about this or why are people silent?

lusty heath Apr 11, 2023, 1:34 PM

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Isn't there an influencer among us who can shoot videos and broadcast on this subject? If there is such a person, I will do my best to share his video or broadcast and be heard by everyone.

tame jay Apr 11, 2023, 1:47 PM

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Same, the charge shows up on my bank statement, but it does not show up in the stripe page for ChatGPT under "Manage my subscription"

plucky bramble Apr 11, 2023, 2:07 PM

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Same

oblique laurel Apr 11, 2023, 2:20 PM

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Same, when is it going to be resolved?

shut meadow Apr 11, 2023, 2:58 PM

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Same here. twice in two weeks that this has happened. each time lasting several days.

shut meadow Apr 11, 2023, 3:01 PM

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lusty heath My subscription has not been working for 7 days now. I have been contacting supp...

One of the most hillarious things is that when you want to report a bug, they ask you to provide a description as well as screen shots and so on. Pretty standard. But the moment you hit enter either to send a comment or provide an uploaded screenshot, the chat closes! 😄 so you can't provide both things in one chat 😄 how many extra chats do they generate by having such a useless setup? People using multiple chats to comment on their complaint or feedback instead of just having one thread....

shut meadow Apr 11, 2023, 3:07 PM

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lusty heath My subscription has not been working for 7 days now. I have been contacting supp...

Also.... their chat support "agents" use avatars instead of real photos. so this is a case of an AI company really selling why customer service really should be an in-person experience. it generates SO much frustration when you feel like you're talking to a wall. And yeah, the support chat is useless. they state that they answer in a week, but my previous bug report from last time my access was cut hasn't been replied to. And i still am double charged for April.

crimson latch Apr 11, 2023, 3:10 PM

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same

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I find I can't renew my subscription, open ai reject my card, which has no problem.

trail cloak Apr 12, 2023, 4:28 AM

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My chat widget for billing issue even disappeared today. Am I a joke to them?

mellow schooner Apr 12, 2023, 8:09 AM

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same

plucky bramble Apr 13, 2023, 7:18 PM

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I'm trying a new angle - I submitted the issue to the bug bounty program.

plucky bramble Apr 14, 2023, 12:44 AM

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Mine is back!

blazing zodiac Apr 14, 2023, 12:48 AM

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plucky bramble Mine is back!

how did you get it back?

plucky bramble Apr 14, 2023, 1:20 AM

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Not sure, probably something to do with putting in a bug bounty, because I got a response from that and within a few minutes noticed my models dropdown back

blazing zodiac Apr 14, 2023, 3:59 AM

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plucky bramble Not sure, probably something to do with putting in a bug bounty, because I got a...

Where do you do that?

plucky bramble Apr 14, 2023, 4:04 AM

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google openai's bug bounty program.

#Plus member but cant access it