Phone Number is Different with the Registered One

[cursive cypress]

Dear OpenAI team.

So previously my account got error when I try to upgrade plan. But now when my account is able to go to payment page this error happen.

This is not my phone number, I never have phone number that end with 51. how come my cellphone number doesn't match with what I entered at the beginning of registration. and how can i change my mobile number?

[zealous bay]

Do you use Google or Microsoft signin?

[cursive cypress]

yes Google signin

[zealous bay]

Ok, please add a valid phone number to you google account
guidebooks.google.com/get-started-with-google/stay-safer-with-google/how-to-add-recovery-options-to-your-google-account

[cursive cypress]

i already set phone number in my google account. but the phone number is not ended with 51

[cursive cypress]

thats why im confused, how can my phone number is different 😅

@zealous bay

[zealous bay]

ok, looks good, just wanted to rule out other causes, see this post #1090564085143318528 message

[cursive cypress]

so i need to contact that person??

[zealous bay]

I think they are asking people with your kind of issue to contact them

[warped pumice]

I am experiencing this exact same issue today. Is there a solution in mind for this? I followed the post link mentioned above and didn't find any answers.