#The server is currently overloaded with other requests. Sorry about that! You can retry your request

27 messages · Page 1 of 1 (latest)

hollow flax
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Bug Report: The server is currently overloaded with other requests. Sorry about that! You can retry your request or contact us through our help center at help.openai.com if the error persists.

Steps to reproduce:

  1. Upload Image
  2. Generate Variations

Expected result:

At least a single image should generate

Actual result:
"The server is currently overloaded with other requests. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if the error persists."

Additional information

Browser: Microsoft Edge
OS: Windows

#

I don't know if this is an actual bug, but I am posting here just in case.

coral frigate
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Not a bug, just a message to inform you that there are currently too many people using the system to process your request at the moment and to please try again later

calm lodge
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I've been getting the same error since yesterday, even though I tried it at different times, nothing changed.

hollow flax
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Still the same thing.

coral frigate
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plese try these steps

#
  1. Try FireFox 🙂
  2. Log out of all devices: Please ensure you have logged off from every device connected to your account. Once done, log back in.
  3. Disable VPNs and proxies: Ensure that all VPN and proxy connections are disabled on your devices.
  4. Disable problematic extensions: Check for any unnecessary browser extensions that could be causing issues and disable them. Please note that some antivirus software may interfere with your connection, so consider deactivating them temporarily.
  5. Firewalls: If you are using a work or school network with a firewall in place, try switching to a mobile data connection or using your cellphone as a hotspot.
  6. Browsers: Use a different browser or incognito mode: Test your connection in a new browser or by using your current browser's incognito mode. (Chorme/Edge are the same browser internally, try using firefox)
  7. Troubleshoot device-specific issues: If the issue persists only on your PC and not on your cellphone, review steps 1 through 5 to identify any potential issues on your PC.
  8. Contact support: If the problem remains unresolved even on your cellphone, please reach out to the support team at support@openai.com for further assistance.
hollow flax
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  1. Firefox doesn't do anything better.
  2. I logged out of the only device I use and logged back in and still didn't work.
  3. I had all VPN's and proxies turned off when I tried DALL-E
  4. None at all.
  5. I have all firewall setting disabled, knowing the risk.
  6. Tried it and caused a bit of issues with the site.
  7. A ton of other people seem to be having the same issue I have.
  8. How do I do that if I have no way to send a message there?
coral frigate
hollow flax
coral frigate
hollow flax
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Do what? I am kind of confused here.

coral frigate
# hollow flax Do what? I am kind of confused here.

Apologies, I got completely the wrong end of the stick, this is for Dall-E correct? I thought it was ChatGPT for a moment. Ok, so, after reviewing your message in the correct context, I understand now, the Dall-E servers have been very busy with users recently, and that looks like the problem, can your try you test again now, please.

hollow flax
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I still get the same exact error.

image.png
coral frigate
hollow flax
coral frigate
hollow flax
coral frigate
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hmmm, would you mind trying firefox as a browser for me

hollow flax
coral frigate
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apologies, you did

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I have just tested the site here and it seems to be working, so I can only conclude it is account based

hollow flax
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I have sent the Email. How much does it usually take to receive a response?

coral frigate
hollow flax
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@coral frigate They responded with nonsense I don't even understand. Could you help clarify this? Something about a help center, but I can't get one up I presume.

coral frigate