Persistent error | OpenAI | Page 1

topaz cairn Mar 26, 2023, 3:08 AM

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Hello and good day. I report this error due to its persistence, I have deleted the cookies, I have reloaded the page among other things and this error continues, could you help me? Thank you.

arctic canyon Mar 26, 2023, 7:28 PM

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Log out of all devices: Please ensure you have logged off from every device connected to your account. Once done, log back in.
Disable VPNs and proxies: Ensure that all VPN and proxy connections are disabled on your devices.
Disable problematic extensions: Check for any unnecessary browser extensions that could be causing issues and disable them. Please note that some antivirus software may interfere with your connection, so consider deactivating them temporarily.
Firewalls: If you are using a work or school network with a firewall in place, try switching to a mobile data connection or using your cellphone as a hotspot.
Browsers: Use a different browser or incognito mode: Test your connection in a new browser or by using your current browser's incognito mode. (Chorme/Edge are the same browser internally, try using firefox)
Troubleshoot device-specific issues: If the issue persists only on your PC and not on your cellphone, review steps 1 through 5 to identify any potential issues on your PC.
Contact support: If the problem remains unresolved even on your cellphone, please reach out to the support team at support@openai.com for further assistance.

dusk lion Mar 28, 2023, 7:59 AM

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arctic canyon 1. Log out of all devices: Please ensure you have logged off from every devic...

I saw that it doesn't work only on chrome and edge but I don't see where it could come from

arctic canyon Mar 28, 2023, 9:57 AM

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dusk lion I saw that it doesn't work only on chrome and edge but I don't see where it coul...

usually a chrome extension you have is causing the problem

dusk lion Mar 28, 2023, 10:03 AM

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arctic canyon usually a chrome extension you have is causing the problem

I disable everything

candid pagoda Mar 28, 2023, 10:04 AM

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i have the same problem

arctic canyon Mar 28, 2023, 10:08 AM

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but it works in firefox, correct?

dusk lion Mar 28, 2023, 10:15 AM

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It work on firefox yep

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But since 2, 3 day's, he stop work on Chrome

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I uninstall, but its the same

arctic canyon Mar 28, 2023, 10:16 AM

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do you have avast antivirus?

dusk lion Mar 28, 2023, 10:17 AM

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Nah i disable anti virus

arctic canyon Mar 28, 2023, 10:20 AM

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well, if only chrome is not working then I advise to use firefox, or you can try uninstalling you AV, something in your system is blocking chrome from working

dusk lion Mar 28, 2023, 10:30 AM

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Its weird, he stop to work since 2day's

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I will use firefox and wait they fix for chrome

#Persistent error