#are we really refund?
8 messages · Page 1 of 1 (latest)
Hello👋,
Firstly, it's important to keep in mind that response times may vary depending on the company's policies and workload. If you haven't received a response yet, you could try reaching out to the customer support team again to follow up on your refund request.
When contacting customer support, be sure to provide your account details, including your subscription ID and the email address associated with your account, so that they can locate your account and assist you promptly.
If you still don't receive a response within a reasonable timeframe, you could try contacting the company through other channels, such as social media or phone, to ensure that your request has been received and is being processed.
If all else fails, you may need to consider escalating the issue by seeking legal advice or contacting your bank or credit card company to dispute the charges.
(Answer by ChatGPT)
You can even contact modmail on this discord server by dming the modmail bot you will get answer by staff back from modmail dm they can help you.
@cyan salmon
ok but am I still eligible if I made my request before the 14 days and they answer me after?
Yes, I think so
Thanks all!
a week with no response...
I think it's a bit like a scam at this level 💀