Billed twice in 4 days, can't unsubscribe and manage my subscription

[muted bridge]

I have bought the ChatGPT plus on monday 20th and was billed USD 20, and today I was billed again USD 20. When opening my account, I can't manage my subscription, it says that there are no invoices and that there are no payment methods, even though there obviously are.

[restive mortar]

Same problem for me.

[barren tusk]

I got billed twice in 30 hours

[cold moss]

So there's several of us.

[inner knoll]

please contact [e-mail]

[restive mortar]

They haven't replied to me in 3 days.

[inner knoll]

please check your spam folders and if you find nothing contact the again, they are very busy

[restive mortar]

Oh I got it just an hour ago and landed in spam. All good now. Thanks @inner knoll for helping with the email 🙂

[wet peak]

I also subscribed March 20th. I got a refund this weekend which i didn’t request. Still got access to plus. The page to manage subscriptions is empty. Cant cancel either :/

[inner knoll]

If you're management page is empty then I imagine your renewals are also off, you can enquire at [e-mail] , however the waiting times to get answered are long at the moment