I have subscribed to ChatGPT Plus, But my account has been suspended, will I still be charged in thi

[sleek bobcat]

My account is [e-mail]. I subscribed to ChatGPT Plus on February 11, 2023. After the second month's fee was charged on March 11, around March 15, I couldn't log in anymore and the following message was displayed:

I emailed the official account and received a response asking me to log in and cancel the subscription. However, I can't even log in. I'm not asking for my account to be restored, I just don't want to be charged for the subscription anymore. What should I do? Is there any staff member who can help me? Looking forward to your reply.

[obsidian wyvern]

please contact [e-mail]

[sleek bobcat]

Hello, I have already sent an email to this email address. and received a response asking me to log in and cancel the subscription. However, I can't even log in.

[obsidian wyvern]

ok, looks like you will need to contact [e-mail]