#Awaiting Hard Usage Limit Increase - No Response

2 messages · Page 1 of 1 (latest)

ornate flare
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I have submitted a request to have our hard limit increased, but am yet to receive a response or see any change in our account. We are now on the verge (within $5) of having requests outright rejected. I'm really not sure what to do. There's no method of contacting OpenAI in a timely manner, or chasing the submitted request. Any help or tips?!

muted pumice
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Please reach out to support@openai.com or visit help.openai.com for more asssisstance on issues like these, we can't help on discord. However, quota increase requests may take a while, even weeks, when the request is approved you also won't receive an email, the number will just be updated in the portal;