Api Billing and support

[covert otter]

This is not a technical issue, per se, but OpenAi is unable to charge the amount due. Since i can't find a way to open a ticket, i've sent a message on twitter (i know, good luck to me)... but should i be worried about an account suspension ?

[vivid osprey]

Did you get an email saying that OpenAI's not able to charge the due amount? How do you know they weren't able to charge it? You can reach out to [e-mail] for further help with this

[covert otter]

hello @vivid osprey i did , i'll try the email route thanks!

[dreamy glen]

I attempted to upgrade my account to a paid account. I was charged $5.00 but my card wasn't associated with my account and there isn't an invoice for the $5.00 in my account. How should I proceed?

[vivid osprey]

The $5.00 charge must've been a preauthorization, it will be returned to your card within a few business days

[dreamy glen]

As a follow-up, that's exactly what it was. They also emailed me and notified me of that. Just upsetting I wasn't warned I was gonna be charged $5

[vivid osprey]

Ah yeah, it's not really a charge though, it won't even count as a transaction on your bank's end

[strange coral]

Hi! little question/doubt, suppose the response is fully streamed, lets say at the end the response will be about 2000 tokens, but of course, it deliver the tokens from the start. The question is, if i cut the streaming, the API will still consume the 2000 tokens? (if i cut the transmition at 600 tokens for example, the response tokens will still be 2000 at the bill?) maybe a basic question but deep doubt! haha because with this, we could have a fine control over billing/usage against users

[median arrow]

Yuo should create a separate post to ask that

[strange coral]

Hi thanks for your response, sorry im realtively new, where should i place that post specifically?