Chat history still missing

[keen stump]

Bug Report:

Steps to reproduce:

1. Log in to chat.openai.com/chat
2. Use my eyes to look at where the chat history should be

Expected result:

<see chat history>

Actual result:

"History is temporarily unavailable. We're working to restore this feature as soon as possible."

Additional information

Browser: Firefox 109.0.1
OS: MacOS 13.1

[atomic coral]

Same here

[jovial ginkgo]

same here, blocking https://chat.openai.com/backend-api/accounts/check will get the history instantly, must be this URL interfering.

[atomic coral]

However you may not be able to connect to some of the chats, think they are still working on that

[keen stump]

Wow that's crazy that that works, is a simple enough thing to do, and isn't fixed @jovial ginkgo . Thanks a bunch! Got access to all my more important chats ❤️

[lusty yoke]

how do you block it?.

[keen stump]

I just used Adblock's custom filters @lusty yoke

[lusty yoke]

well, i didnt have that on brave.

[keen stump]

Ask ChatGPT what it suggests you do to block a url on brave 😄

[lusty yoke]

jajajja

working perfect, thanks

[winter berry]

I tried blocking the URL using uBlock, and the history is still not back.
P.S. after blocking the URL using Brave Shields too, it kept loading for a few moments without retrieving anything useful, letting me stare at the irritating message:
History is temporarily unavailable. We're working to restore this feature as soon as possible.

[deft kayak]

log off and back in?

[faint sandal]

LOL... you block that link and you lose PLUS

[faint sandal]

Logging off and back on worked for me the other day, but not today.

[glad goblet]

more than 48 hrs of missing history for me

[glad goblet]

Same

Here is the error for me now

Is there any thread about this specific issue?

[glad goblet]

How do you block that link?

[wet panther]

there is an easier way to get to access your chat history.

you can open you browser history (assuming you didn't use chatgpt in private mode) and filter the history only to show chat.openai.com/chat

[glad goblet]

I tried that. Here is the result

[round robin]

You saved my butt over here cheers

[wet panther]

I said the browser history not chatgpt one

[glad goblet]

I did

They should have it fixed by now

What are they doing?

[wet panther]

perhaps your mobile browser does not keep the history

[glad goblet]

I can't use the computer browser

Because it's going to keep me in the checking browser to see if you're human limbo and ask me to verify over and over again

[round robin]

Do you have a subscription?

[glad goblet]

No

[wet panther]

you can always try what suggested here #1087895149130035250 message

[glad goblet]

Seriously, what are the programmers doing??

[round robin]

Then it probably locks you out because the workload of ChatGPT is high, as it was the last few days

[glad goblet]

How do I block a url???

[round robin]

Have you typed in "Chat history" here in the discord? It's been mentioned about 10x per 30mins

[glad goblet]

Sorry

[wet panther]

no idea for your mobile browser, sorry

[glad goblet]

It's just

It should've been fixed 2 days ago

Status says that it was fixed at the end of the incident

Yet it's nowhere near fixed

[rich wedge]

not a solution anymore

[rich wedge]

thanks

[glad goblet]

How do you fix chatgpt history?

[devout turtle]

where is that

can i have it if i didnt buy adblockplus?

[snow moon]

I have the same problem.... without adbloc installed and anything

[keen pine]

+1

[stable tree]

I’m starting to think that they don’t care

[glad goblet]

🤬

[devout turtle]

how can i block on mac?

[restive lark]

I have the same problem

[brave sedge]

the chat history is so delusional

[wet panther]

Not sure but I think it'll depend on your browser and which site blockers add-ons are available

[potent thunder]

this doesn't work, still not work

brave browser

[restive lark]

it is still "Unable to load history"

does anyone really now about this issue from the company even status page is not showing anyting

[glacial terrace]

There any reason why this isn't working for me?

I really need my history.

Like asap.

It's making the point of paying for this pointless.

Like how you got an AI this powerful but have small errors like this take so long?

[glad goblet]

Same

[glad goblet]

Ikr

What are the devs even doing??

If they're making ai this """advanced""", then they should've had the history fixed the same day it happened

Update

[glacial terrace]

Finally I'm back on

Not sure if anyone else has it

[high quail]

I GOT MY HISTORY BACK!!!! WHOO HOOOOO!!!! All my little boys original chatGPT questions are back!!!! Whoopie!!!!!

[glad goblet]

Still gone for me!

[restive lark]

Seriouslyl unbeliavable. This much down time. Mine is still gone

[atomic coral]

same

[restive lark]

update

response json!

[opaque holly]

still no chat history here

[vapid anvil]

Does the error occur when you log out and press Ctrl+R after logging in again?

[opaque holly]

yes:

[restive lark]

There should be bug report button or someting im paying for nothing atm!

[glad goblet]

Why in the name of god are they working of plugins right now??

[glad goblet]

Same

[neon jetty]

Once a company starts charging for services, people tend to expect a bare minimum of customer service. OpenAI can't even be arsed to address this issue, which is still affecting a lot of us. I can live with "we're aware, we're working on it" but I've yet to see anything even remotely resembling this. Every report/complain/hey you sent to them apparently goes nowhere. I am generally quite charitable to devs but once you have paying customers you need to put a customer experience and service person in charge of communications with your base.

[glad goblet]

Same here 3 plus days!

[spring eagle]

Adding for visibility, I still have no chat history or the ability to save new chat histories

[bronze wraith]

Same here. No history, which is a bit ridiculous paying for the plus subscription when we don't even have the history available

[plush thunder]

I am starting to lose it. I want to be patient but it's becoming impossible. I want to make a new plus account to get around this issue but now I'm seeing so many people having issues with payments.

[frank canopy]

Neither I, Just waiting for a response from OpenAI...

My history is also 'unable to load history'
when & how it will be fixed?????

[shut steppe]

Same issue for a week already, I'm a plus member. I can't continue to work on my projects outside of home!

[dull lance]

Please make some noise in the community - https://community.openai.com/t/chatgpt-not-loading-history-and-cant-ask-questions/108544/61

[glad goblet]

Okay I have accidentally found a way to actually fix it

Step one: text "Chat ID: [insert random chat url link]" (brings back past messages, but deleting a conversation and showing more doesn't work)

Step 2: clear all conversations (this one works, fixes the ones that didn't get fixed)

So uhh

Yeah

[neon jetty]

I posted there, but at this point I'm convinced they're just ignoring the issue. It is probably happening on such a small scale (from their perspective) that they don't care.

[dull lance]

Me too

[dull lance]

Confusing, can you elaborate pls?

[restive lark]

Mine is still missing, im about the get crazy, this is unexcaptable prop 5 days now

[restive lark]

this is not working for me can you share a sample url a dummy one goes nowhere you can leave the id part empty aswell. Mine goes directly to the front page

[junior wedge]

I’ve tried everything that’s been said to fix the chat histories, and nothing has worked. I’m just going to wait until they fix the problem.