Cannot Purchase Plus Membership | OpenAI | Page 1

tacit pewter Mar 22, 2023, 12:13 AM

#

This message keeps saying that the payment page encountered error.
The help center says all products are operational, but when would this fixed?

proper trellis Mar 22, 2023, 1:59 AM

#

Same here

solar lake Mar 22, 2023, 6:11 AM

#

🙌 Same

coarse vault Mar 22, 2023, 8:16 AM

#

same

devout oracle Mar 22, 2023, 8:24 AM

#

same

ionic dome Mar 24, 2023, 12:46 AM

#

Same

ancient birch Mar 24, 2023, 3:43 AM

#

same 😦

delicate peak Mar 24, 2023, 7:34 AM

#

Same

misty thicket Mar 24, 2023, 10:37 AM

#

same here

umbral hornet Mar 24, 2023, 11:52 AM

#

same

jolly coral Mar 24, 2023, 3:08 PM

#

same

hallow skiff Mar 24, 2023, 4:00 PM

#

same

severe tide Mar 24, 2023, 4:37 PM

#

I get the same message in Brave, but not in Firefox

paper ridge Mar 24, 2023, 5:17 PM

#

Samsies

abstract saddle Mar 24, 2023, 6:23 PM

#

same

obtuse cloud Mar 24, 2023, 8:52 PM

#

Same

tribal current Mar 24, 2023, 9:28 PM

#

Same

fringe palm Mar 26, 2023, 7:53 PM

#

Please endure you have a phone number connected to your account in "My Account" under the chat history
you can also try these steps

Log out of all devices: Please ensure you have logged off from every device connected to your account. Once done, log back in.
Disable VPNs and proxies: Ensure that all VPN and proxy connections are disabled on your devices.
Disable problematic extensions: Check for any unnecessary browser extensions that could be causing issues and disable them. Please note that some antivirus software may interfere with your connection, so consider deactivating them temporarily.
Firewalls: If you are using a work or school network with a firewall in place, try switching to a mobile data connection or using your cellphone as a hotspot.
Browsers: Use a different browser or incognito mode: Test your connection in a new browser or by using your current browser's incognito mode. (Chorme/Edge are the same browser internally, try using firefox)
Troubleshoot device-specific issues: If the issue persists only on your PC and not on your cellphone, review steps 1 through 5 to identify any potential issues on your PC.
Contact support: If the problem remains unresolved even on your cellphone, please reach out to the support team at support@openai.com for further assistance.

dire bear Mar 27, 2023, 12:14 AM

#

That might be an issue. I do not have a "My Account" option when I log in.

obtuse cloud Mar 27, 2023, 1:29 PM

#

Any meaningful progress here? Still blocked

misty thicket Mar 28, 2023, 8:14 AM

#

Same here, I don't have "my account"
I have "Upgrade to Plus" and when I click on it and a pop up shows and I click on "Upgrade" it shows an error message

ionic dome Mar 28, 2023, 9:43 AM

#

dire bear That might be an issue. I do not have a "My Account" option when I log in.

Same here

fringe palm Mar 28, 2023, 10:39 AM

#

do you all have Google Signin for chatgpt?

#

if so, please check that you have your phone number confirmed with your google account

lusty pagoda Mar 28, 2023, 4:24 PM

#

How do you add a phone number to the google account?

fringe palm Mar 28, 2023, 7:32 PM

#

guidebooks.google.com/get-started-with-google/stay-safer-with-google/how-to-add-recovery-options-to-your-google-account

dire bear Mar 29, 2023, 2:45 PM

#

As an update for others, for no apparent reason, I now have the "My Account" option and was able to subscribe successfully. Good luck to others.

obtuse cloud Mar 29, 2023, 6:24 PM

#

Same. I made no changes, just started working, seemingly

#Cannot Purchase Plus Membership