Anyone still missing history for some reasons ? | OpenAI | Page 1

arctic flame Mar 21, 2023, 9:36 PM

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some folks are telling me that the history has ben fixed, but not for me, have anyone tried ? i tried other browsers and other accounts, and notthing

late fjord Mar 21, 2023, 10:01 PM

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Me too . No chat record has been restored

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2day

jagged widget Mar 22, 2023, 12:20 AM

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I'm missing mine too

dreamy oxide Mar 22, 2023, 12:02 PM

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Mine too

obtuse tartan Mar 22, 2023, 12:04 PM

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me too

late fjord Mar 23, 2023, 7:46 AM

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Me too…

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3 day

fervent ember Mar 23, 2023, 12:45 PM

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if you are still missing your history then it may update itself or you can contact support@openai.com to alert them to this issue, you can also try these steps

Log out of all devices: Please ensure you have logged off from every device connected to your account. Once done, log back in.
Disable VPNs and proxies: Ensure that all VPN and proxy connections are disabled on your devices.
Disable problematic extensions: Check for any unnecessary browser extensions that could be causing issues and disable them. Please note that some antivirus software may interfere with your connection, so consider deactivating them temporarily.
Firewalls: If you are using a work or school network with a firewall in place, try switching to a mobile data connection or using your cellphone as a hotspot.
Browsers: Use a different browser or incognito mode: Test your connection in a new browser or by using your current browser's incognito mode. (Chorme/Edge are the same browser internally, try using firefox)
Troubleshoot device-specific issues: If the issue persists only on your PC and not on your cellphone, review steps 1 through 5 to identify any potential issues on your PC.
Contact support: If the problem remains unresolved even on your cellphone, please reach out to the support team at support@openai.com for further assistance.