Plus subscription not recognized after login | OpenAI | Page 1

vagrant dew Mar 21, 2023, 5:41 PM

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Since the outage on March 20: I have cleared my cookies, but even after a fresh login, I am a "free" user and my exisiting Plus subscription is not recognized, instead I get the upsell link in the bottom left.

icy swift Mar 22, 2023, 1:48 AM

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same

safe nacelle Mar 23, 2023, 2:44 AM

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same here

cold solstice Mar 23, 2023, 12:53 PM

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same

thick dove Mar 23, 2023, 4:14 PM

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refunds@openai.com someone wrote to ask for a refund here

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Same with me since Monday

sonic bolt Mar 23, 2023, 4:17 PM

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same

sweet rivet Mar 23, 2023, 4:29 PM

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same

molten sparrow Mar 23, 2023, 8:37 PM

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+1

barren tinsel Mar 24, 2023, 3:27 AM

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same here

sonic bolt Mar 24, 2023, 11:18 AM

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+1

grand frigate Mar 24, 2023, 11:29 AM

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thick dove refunds@openai.com someone wrote to ask for a refund here

They never reply from what I have seen, there is no support for customers

barren tinsel Mar 24, 2023, 9:03 PM

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Yeah openai customer support is a joke

#Plus subscription not recognized after login