#Bad Gateway

6 messages · Page 1 of 1 (latest)

pearl dome
#

Bad gateway
The web server reported a bad gateway error.

Ray ID: 7ab751695f4805a3
Your IP address: 172.58.2.98
Error reference number: 502
Cloudflare Location: Ashburn

I've been getting this error for over 18 hours now. This was generated at 11:45am EST. I live in Knoxville, TN, and my cloudfare location has bounced between Ashburn and Nashville over the past 18 hours. Also, I'm a plus user.

Steps to reproduce:

  1. Go to https://chat.openai.com/chat
  2. Login with Google SSO credentials

Expected result:
chatGPT prompt

Actual result:
"Bad gateway
The web server reported a bad gateway error.

Ray ID: --
Your IP address: --
Error reference number: 502
Cloudflare Location: Ashburn"

floral crest
#

Same thing for me!
Bad gateway
The web server reported a bad gateway error.

Ray ID: 7ab742327c913b81
Your IP address:XXXXXXXXX
Error reference number: 502
Cloudflare Location: Boston

amber mural
#

Same issue here! (Plus user)

foggy temple
#

Go to https://help.openai.com/

Open a support ticket using the bottom right chat 🔍 in the lower right corner.
Select --> 'Login or Sign up Issues'
Provide email and explain Gateway Issue

This method will trigger an internal response to the devs on call. The more support tickets the faster we get this handled.

floral crest
#

I've sent several messages using the chat function, but have yet to get a response back. also curious where you find the "login/sign up issues? this is what I see when I select "send message"

shut crater
#

I'm having the same issue