Bad Gateway Plus User Google SSO Login

[paper root]

You're well aware of this bug by now. It is quite absurd that paid subscribers are facing the grunt of this issue. And you are downright lying on the status page when you say service has been restored to ALL users.

[steady obsidian]

I've been having the same issue since yesterday as well. I am a paid user, and I get:

I've already refreshed the cache, deleted cookies, used a different PC, and used a different internet connection. It seems to be account-related because ChatGPT works for my friend on the same internet connection (they are a free user).

Update: I found an old tab where I've been logged in from before. ChatGPT works there. However, as soon as I refresh it, it goes away.

[lilac briar]

Same issue, but I tried creating a free user, now that you mentioned it and that works.
Quite weird if you ask me that they don't prioritize paying users.

[steady obsidian]

Probably just a hidden error that they haven't figured out yet.

[broken plank]

Same problem

[sonic oyster]

Confirmed as a Google sign in OAuth issue 13 confirmed users with the same issue, tested on mobile data and wifi from multiple locations with all 13

[fresh gulch]

leaked ip

[forest crystal]

Same problem since yesterday

[hallow compass]

Morning friends, in the same boat.

Have tried the usual methods (cache, cookies, browser swap, mobile login sans wifi, etc...)

[tidal crown]

Seems to be particularly for paid users, as I have observed a free Google sign in via OAuth.

[hallow compass]

Status gaslighting

[fathom field]

For me it works as i have free version

[edgy whale]

Same problem as a paid user, has any1 found a fix?

[granite ravine]

They have not even acknowledged the bad gateway error....

[edgy whale]

Thing is very weird - I can access a free account on the same PC, same browser, same IP, but not my pro account.

[solid hamlet]

wont let me purchase plus and wont work on any other device

[sonic oyster]

It appears that the same OAuth issue is affecting users ability to purchase Plus via the payment gateway, multiple conformations

[solid hamlet]

but i can type but it wont let me enter

[sonic oyster]

related issue, I think, Zork

[solid hamlet]

yup

[forest crystal]

I just created a new account without using Google and I was able to signup successfully and subscribe to a paid account. I'll cancel my google paid account as soon as I can log in again 🙂

[polar egret]

Same issue here. I’ve cleared cache and all but still getting bad gateway error

I thought paid subscribers got priority

[mossy gyro]

Same issue, is it possible to switch an account linked to Google to a classical account ?

[sturdy sage]

Having a 502 error...Pls help!

[iron monolith]

SAME

[solid hamlet]

ig ima have to do this too

[candid ravine]

When will this be fixed?

[formal saffron]

Also having this issue. Plus user

[quasi pilot]

Having this issue here. Plus user

[dusky epoch]

I am also having this issue, since yesterday morning. I am a Plus user.

(also, how do we go about switching from Google account to standard account? I'm sure this is an authentication issue with Google)

[quick storm]

Same

[sonic oyster]

Also to clarify, this same issue (google authentication) seems to cause an issue when signing up for Plus membership, if you encounter that error

[quiet drift]

Having this issue to, i dont know how to do my job without this

[sonic oyster]

It is actively being worked on, top priority

[dusky epoch]

is this channel going to be reviewed by their support team?

I don't see anything from anyone at openai

[sonic oyster]

OpenAI will get these reports, yes

[dusky epoch]

ok can we get them to acknowledge this?

[sonic oyster]

It being in here means it will get seen

[dusky epoch]

no no, that's not what I asked. I just want someone from their Support team to say "yes we're looking at this."
We've been at it for at least a day, and feedback through https://help.openai.com/ doesn't allow us to open support tickets.

so unless someone says something, this isn't being looked at at all. I don't even see anyone from their team in this channel

[sonic oyster]

I understand your frustration, but we are all volunteers here, we cannot command anyone to do anything, but OpenAI do use this as a resource to ensure they are on top of user issues

[dusky epoch]

oh I thought this was ran by the openai team

[sonic oyster]

nope, some OAI staff use this discord to check on issues such as this and to co-ordinate and give updates, OAI Staff have Yellow names

this is the Official OpenAI discord, it is simply staffed by volunteers most of the time

[sturdy sage]

@sonic oyster do you by any chance know if this will be resolved in the next 24 hours. I know you are volunteer, hopefully you have any info on this? 🙂 Thanks again.

[sonic oyster]

I have no information other than they are aware and it is an ongoing issue, hopefully resolution is speedy, but I am not privy to that kind of information

[sturdy sage]

Thanks 🙂

[tawny marlin]

Same issue here. Plus user

[quiet drift]

I was wondering how my friends who are free accounts were able to use, and saying GPT is up

its probably an easy fix

[hallow compass]

Any updates from the room - has anyone been able to login via Google SSO?

[hallow compass]

Hey friends: any luck accessing your accounts via SSO or any other means?

[formal fiber]

No update as of yet I think

[restive plank]

This issue still exists, but your status page says everything is fine.

I am also a Google SSO user and paid subscriber. I also get this error on all browsers. I can get to the login prompt if I clear cache obviously, but then it dies.

When will this be resolved?

[restive plank]

Yes. I can access this with a different account. The issue is Google SSO.

[late vine]

Struggling with this error right now.

[hallow compass]

Why can't OpenAI provide an alternate login route/method while they fix the SSO?

[hard tangle]

Exactly

[restive plank]

Here is me on the same computer, same browser, with a second account after getting the bad gateway with my paid account:

[hallow compass]

(or even acknowledge this is happening on their status page)

They are gonna get a bunch of new Plus subscriptions and refund requests immediately after

I am not buying another Plus account.

[tight summit]

Also having this issue

[cold stratus]

Has anyone from Open AI even responded?

[mild nexus]

Nope

[restive plank]

This is the frustrating thing. We are all fine accepting growing pains of a relatively new service. But the complete inattention by the company in their OWN Discord servers or public bug reporting chat is not good.

[hallow compass]

I got muted for 1-hour for calling it "Service Status Gaslighting" for having an "All Clear" status when p-a-i-d users have been without access for 33hrs and counting

[late vine]

I dont think there is anyone looking at this discord server.

[severe valve]

im sure they will reimburse us all as we haven't been able to use the service we pay for

[formal saffron]

How do I cancel and get me money back.

[hard tangle]

I don''t understand how can they say it's all working fine.

[hallow compass]

Service Status Gaslighting

Can't rack up the Plus subscribers if you tell people it hasn't worked in nearly 2-days.

[pure wedge]

That's not gaslighting, that's lying

[restive plank]

This is where they get you. You have to login to cancel :).

[steady obsidian]

They probably really think it is working because they don't read this thread anyway.

[mild nexus]

@graceful badge @queen panther

[queen panther]

i'll bring it up w the team, thanks for grabbing my attention!

[cold stratus]

I have had to sign up again (AND pay) using another email address in incognito mode. Pain in the backside as all my history is in my existing account

[mild nexus]

Thanks @queen panther sorry for the tag

I think its quite a widespread ossue is all

[queen panther]

np! don't worry for pinging me stuff like this

[restive plank]

It is for sure. I provided screen shots above of the error from my paid Google SSO account but being able to get in on the same browser from the same computer on my free account with a different e-mail. Glad you got someone's attention for sure :).

[queen panther]

i honestly did not know about this

[restive plank]

Awesome. This should help :). I am happy to replicate and send stuff in. [e-mail] is the Google account I am trying to use if you want specific logs or something to look at.

I can login to platform.openai.com with my SSO and it works. It's just chat.openai.com that gives the bad gateway.

[gloomy garden]

The problem is on user who have a subscription and SSO login system. There's a post about this :

https://community.openai.com/t/bad-gateway-on-premium-account-logging-with-with-google-auth-o/110145/220

[queen panther]

i understand, i forwarded your messages onto the right people. crossing my fingers for you guys 🤞

thank you for your patience!!!

[hallow compass]

Thank you @queen panther

[mild nexus]

I think the cookie domain is wrong

.chat.open.ai
.open.ai
chat.open.ai

@768599621785354240

@weak quarry

More active in this issue

[hallow compass]

My man is summoning number strings

IDK where we are escalating, but I am here for it

[quiet drift]

lets escalate

im down

[hallow compass]

im up

[turbid sand]

same issue here and absolutely no help from support. hope its figured out shortly.

[hallow compass]

Hopefully they can "mass-action" the Google SSO folk and either:

1. send link to register a non SSO-email
2. assign PW to our Google Accounts and bypass the SSO for now using email/pw combo

[mild nexus]

Has google addeed some age verfication to google workplace

[hallow compass]

When I looked into Google Bard, it said "you might be under 18" when I am... not

[static charm]

Is anyone actually going to address this major problem, or is openai just going to keep taking our money??

[junior marten]

@queen panther when u have some update, can u tell us?

[queen panther]

yup!

[static charm]

Maybe google disabled SSO login to openai

[queen ferry]

I have the same issue since early yesterday, that's over 24h already. I do not know if Google SSO is the cause or not, since OpenAI is rejecting SSO of the same ID from Microsoft IdP, which I can use.

[restive plank]

This is good to see as I think it's the first person here or in the thread on the community page to show a different SSO failing.

[queen ferry]

But I cannot test that, since OpenAI rejects alternative IdPs

[static charm]

Let me see if I can log in with microsoft id

[stark locust]

@queen panther @graceful badge

Will you kindly inform us of the current situation at hand?

We have been unable to access our paid accounts for nearly two full days now. As a paid subscriber who utilizes Google to log in, the system is entirely inaccessible. As a result, we are unable to access the service we have paid for and lack the capability to sign in and terminate our subscriptions.

Despite attempting to reach out to your support team within an hour of the incident, we have not yet received any responses. We acknowledge that you do not provide service-level agreements to your paid subscribers, however, this situation has already been disregarded for an extended period.

Given the duration of this issue, it would be appropriate for you to escalate the matter and offer an official statement to your users. There are multiple potential solutions that you can consider to address this issue, such as repairing the underlying problem with Google OAuth or allowing us to establish an alternative sign-in method via our OpenAI account settings.

Based on the state of this issue, it is apparent that your technical support may require enhancement. It is recommended that you consider examining how Stripe provides a direct line to the development team through their Discord server.

I hope that you will promptly relay this issue to the development team.

[static charm]

works with microsoft sso

history unavailable.

Paid google sso - bad gateway

Free google sso - bad gateway

regular email login - works

[queen ferry]

You were getting Bad Gateway when using Google SSO, and when you used Microsoft SSO with the same ID, you logged in fine and no Bad Gateway?

[static charm]

Same email

[queen ferry]

Ok, testing again now.

[static charm]

But no access to plus

[queen ferry]

Cleared cookies, relogged through Microsoft SSO: Oops! You tried signing in as "<REDUCTED>" via Microsoft, which is not the authentication method you used during sign up. Try again using the authentication method you used during sign up. (error=identity_provider_mismatch)

[static charm]

hm

[queen panther]

i already told the team guys, there's not much i can do

if i could id fix it myself!

but i will update whwn information is available

[static charm]

@queen panther I was able to go through with Google SSO just now, but was met with blank screen, same ChatGPT background, but there's nothing there. Fyi

[stark locust]

@queen panther Thank you for informing the development team of this matter, and I thank you for the prompt reply.

[queen panther]

omg i didnt mean to do those

but no problem! ill be busy soon but ill try to follow up with you guys

[copper viper]

Clearing cookies dint work

[hallow compass]

No joy on my front. Not working still via Google SSO login.

[nova pulsar]

is there a way you bump me off google sso and just send me a forgotten password link?

[hallow compass]

Agreed I'd be happy to "old school" it to gain access

[nova pulsar]

only for PLUS users if needed...

when its restablished i'd think we deserve a full week without gaps

haha

[sweet python]

same issue any fixes?

[hallow compass]

Some folk are using an alt email to gain access, some are even purchasing Plus with their Alt..

I have chats in progress I hope to recover access to + willing to wait a bit for this to get sorted.

[sweet python]

okay thanks, i tried to sign up a new account doesn't work

yeah i'm plus user with google sso, was willing to purchase another account and not use sso but won't even let us register

it just says undefined now haha

man... 😦 so sad we can't use it. good luck guys!

hope it comes back online soon

[hallow compass]

Wild times

[sweet python]

if you need any help with programming, we run software development agency. www.iiinigence.com hit us up and we can help out! 🙂

[nova pulsar]

Google wants us to see Bard today i guess...

[hallow compass]

Things that make you go Hmm

[nova pulsar]

Hola Team openai.............. anyone just able to say, we know it, we are on it...

even a response from your bot will do the job

just a single message that you are checking the issue would be great.

[hallow compass]

milhouse from simpsons playing frisbee gif

[glossy shard]

she said they are notified, now if they are on it, that's another story, I think too few are affected for them to care

[quartz raptor]

Soooooooooooooooooooooooooooooooo any news on when will it be available?

[granite ravine]

Day 2 and still no official comms or update to the status Page about the issue. Very disheartening.

[hallow compass]

Agreed it is disheartening.

[tight summit]

Thats the big issue, that their status page says everything is fine, but it isn't

[quartz raptor]

Haha

This is pretty bad, there's no way to contact the team

I guess we're the customer support now

😮

Genius

[tight summit]

If only chatGPT could be the support

[quartz raptor]

Support for love

It was mine

Not anymore

[sonic oyster]

24hrs without having the chance of using a service I pay for. And I am unable to even cancel the service? So gross

[quartz raptor]

Like

To whom I complain and demand month refund?

@hexed robin you alive?

@queen panther

Any news here to us mere civilians?

[granite ravine]

I think I'm going to make a report to the ACCC as there is no official means of contacting support this I think this breaches Australian consumer laws and before anyone says "doesn't apply to them they are a US company"

Go look at the fines ACCC has successfully done for companies like steam etc

The fact I can't even login to cancel my subscription is an extremely serious breach and should be a top priority @queen panther

[quartz raptor]

Understandable

[floral igloo]

I too am frustrated. But I can't imagine what it would be like if it was actually a large amount like many enterprise applications charge.

[ripe harbor]

help

[quartz raptor]

Same boat my guy

[ripe harbor]

rip

[quiet drift]

were all in this one together boys. Tbh thought it wouldve been fixed by now

[floral wave]

🥺

[ripe harbor]

when will it be fixed?

[granite ravine]

Irrelevant I'm a paying customer for a service, service is down and they can't even be bothered updating their status tracker to acknowledge the issue whilst holding me to ransom because I cannot cancel the service. That is messed up.

[quartz raptor]

The worst problem is that now I gotta Google stuff

[ripe harbor]

relatable

[quiet drift]

dude theyll definitely refund you after this is all done.

[little pine]

I am a paying customer, also can't use the service as I am getting bad gateaway. Using also google sign in

[brazen cave]

same issue here

[wet vector]

Does gpt plus without google sso login work?

[ripe harbor]

When will it be resolved?

[quartz raptor]

Yes

It is a Google SSO problem

[wet vector]

ah i see, ok

[quartz raptor]

I believe this is a problem of the Web App, where the app is deployed

The main API is still working that why the status is all good, maybe I'm wrong.

[floral igloo]

Google SSO with Pro account. I have seen others with free and SSO said it works .

[ripe harbor]

Now I Dont know how to write code 🤣

[quartz raptor]

Yea SSO with Microsoft works

[quartz raptor]

Neither do I

ChatGPT did it for me

Lolz

[granite ravine]

Free accounts are working for me

[brazen cave]

do we have any update from openai?

[ripe harbor]

idk

[hallow compass]

"They know about it"... but it isn't on the Status page.

[granite ravine]

That's the annoying part, no one has officially said anything about anything so we don't know that.

I just want them to acknowledge the issue with an ETA but status pages say everyone is "A-OK"

[ripe harbor]

Web Devolopers

[quiet drift]

yah true

it is the most viewed post on the forum tho right now

[cyan wolf]

Why is OpenAI still not even acknowledging the issue?

[ripe harbor]

These AI Engineers need to resolve this. The internet is dead without ChatGPT

[hallow compass]

"Everything is working perfectly" this is fine meme

[quartz raptor]

Anyone tried to use a different IP?

[quiet drift]

this discord is kinda waste tbh. do openai people even moderate this place?

[ripe harbor]

Didn't work

[sonic oyster]

I am a paying user. I want timely communications - I don't want to find workarounds to use a service I am paying for

[ripe harbor]

Pls @woeful haven i dont wanna rely on Google anymore

[quartz raptor]

Hey I'm just trying to debug the problem

[ripe harbor]

Wait do u work for OpenAI

[quiet drift]

yah i replied by accident. No people saying you cant do that

[quartz raptor]

Plot twist

Im pretty confident that this is Cloudflare blocking our access. Something has triggered their systems and is related with Google Authentication

In other words

ChatGPT is still working

Everything is working

[floral igloo]

Google SSO works fine. The problem is between the app difference in paid version and cloudflare.

[ripe harbor]

I Don't want to use dis

[spiral vortex]

Surely they might have noticed a significant drop in the usage of chatGPT as us premium users are unable to use it

[hallow compass]

I recognize that, faintly..

[quartz raptor]

That's enough

We all hate google now

[ripe harbor]

Agreed

[quartz raptor]

Yeah

[quiet drift]

well boys its over. Time to work for real

[quartz raptor]

I might be saying bull, but I think we're "banned" ahah. That's why I asked if someone tried to use a different IP

[quiet drift]

we can all sit in this discord hoping our luck will turn. But the truth is, its over. Its time to pay the piper. Time to do your own work.

[steady obsidian]

I tried two differents IPs. But I also have a friend on the same IP (free user) who can use it normally.

[ripe harbor]

Nowadays, we only use Google for websites. All the questions go to ChatGPT

[quartz raptor]

hmmmm

[steady obsidian]

It seems to be connected to my account.

[quiet drift]

who is cloudflare anyway? maybe we should join their discord channel and complain to them

[steady obsidian]

Cloudflare is one of the most popular CDN providers. Literally every other site runs on their CDN.

Either way, this is something OpenAI must solve.

[drowsy egret]

totaly

@gilded crystal hundreds of chatGPT plus are getting "Bad gateway"
https://community.openai.com/t/bad-gateway-on-premium-account-logging-with-with-google-auth-o/110145

[queen panther]

i honestly get how frustrating it is for you guys. paying for a product and not being able to access it is pretty insane

i reached out to the correct people with no avail, i hope i can deliver an answer ASAP

in the meantime i would just try to stay patient even with how annoying everything is

[ripe harbor]

hmm

[cyan wolf]

My main concern is, can’t even login to disconnect my credit card so OpenAI will charge us $20/month until our credit cards expire.

[queen panther]

thank you everyone for being patient!!!

[quiet drift]

alright boys. Im making new account and getting plus and gonna get a refund later.

thats the play

[queen panther]

good luck king

[hallow compass]

Anything new @queen panther ?

[queen panther]

sadly not :(

wish i had news

[hallow compass]

😦

this is fine

[sonic oyster]

good luck getting a refund

[quartz raptor]

hahahha

[quiet drift]

good luck sitting around and crying on discord 😢

[paper crater]

Can we get a refund later?

[quiet drift]

hell yah dude their policy is 14 days

[quartz raptor]

imagine not solving the issue

And just let it still

[cyan wolf]

I get that there can be technical problems, even if they take a longer time to fix. But this being down for 2 days and Open AI has not even made an acknowledgement on their status page is concerning, considering there are monthly charges.

[quartz raptor]

Profits with less consumption, doesn't go down again this way. Brilliant

[quick storm]

its only for certain countries

[ripe harbor]

When is it gonna be fixed

[cyan wolf]

Or good luck removing your credit card so you won’t get charged again until this is resolved. Your credit card is a hostage behind a defective login 😜

[quartz raptor]

That's exactly what I mentioned

Now they can benefit less usage

Maybe this is a simulation afterall

[drowsy egret]

maybe

do you all got access to GPT4

maybe they regrat opening too many users to GPT4..

[orchid needle]

Same issue "bad gateway" for paid account access to GBT4

2 days now

[queen ferry]

Yep, I'm about to do that 😦

[queen ferry]

This is the first time ever that I see somebody other than me has a sign of apparently extremely rare form of dyslexia.

[restive plank]

I think the biggest thing you could do is get OpenAI to acknowledge this is an issue. They still show status as ok. It would make everyone feel better if they kind of announce they know the issue exists and they are therefore seeing a big red X on their status board as big red Xs on status boards tend to get fixed far more rapidly than discord bug report threads :).

[hallow vector]

Same as all of you here. I have a paid account and I can't use it. Oauth with Google account leads to bad Gateway error...

[grim lichen]

Me too

[queen panther]

yup, i think this is wrong, and acknowledgment/better communication should seriously be made. i have reached out twice, so i'm hoping i can deliver new information soon. super sorry for the inconvenience everyone

[quiet ridge]

Hey man, sorry for bothering you but can you please also let the team know that 'reset password' does not send you an email whatsoever

[quasi pilot]

Lmao we are so ungrateful and spoiled. ChatGPT is down for 2 days and we start crying and asking for cancellations and refunds lol

[gilded crystal]

If your product is not reliable and you have given no response whatsoever, yeah I think people have a right to be pissed.

[mild pollen]

This is insane - the lack of communication is concerning. How difficult is it? Is this only affecting a small group?

[glossy shard]

if you have sso there is not password to reset

[quiet ridge]

Not using sso

[queen panther]

for this i would reach out to support directly ([e-mail]) as it seems to be working for me and may be account-centric, hope it all works out!

might be related to this issue as well

[quiet ridge]

Hmm, alright thanks

[granite ravine]

Yes. So ungrateful for a service I'm paying for, that they are still billing, that they are effectively holding my credit card hostage as I can't cancel said service. That they can't be bothered officially acknowledging the issue.

All the while the free tier works, I paid for the service hoping to support them develop the product rather than just using the free tier, seems that is a one way street as so far they don't seem to care.

[twin terrace]

adding my name to the list here

[brittle bear]

Same issue since sunday..

[queen ferry]

@mild pollen Yup, looks like that. If it's only a few hundred users, it very well may never be handled or even acknowledged, unless somebody will make a stink on twitter: https downdetector com status openai

[signal compass]

Same issue here - Tried Safari, Firefox, Chrome, Different OS (Macos, iPados, Windows, Ubuntu) and different IPs, with and without VPN and nothing works.

Any idea what is happening?

[queen ferry]

Community managers have reached to the right people already. No response yet.

[spring lion]

Throwing my name onto the list as well, tried all the usual suspects, cache, cookies, different workstation, different network. My thanks to mods/managers for pushing this to the appropriate folks, hope it gets resolved soon!

[signal compass]

Thank you for the answer! Do you know how long, we’ve been without answers? I have tried to access today, sometimes yesterday and a few times on Sunday and always got some issues or no uptime at all.

[queen ferry]

And to add some salt, you'd be violating terms if you'll create another account...

[signal compass]

This issue is an isolated SSO issue so far though? So if I would create another acc with simple sign up, I would be okay? And if it’s an SSO issue only, is there an issue with Google’s SSO and the connection to the Chat GPT website? And most importantly, our credit cards that are connected there, how will we get compensated in case that the gateway keeps being bad and non responsive?

[dusky epoch]

theres legit zero response from openai at this point. nothing. nada. I'm looking into using the API instead of the web ui.

I recommend you all do the same

[stable stump]

Upgrade to paid ChatGTP during the weekend and since yesterday I am having the Bad Gateway issue so I can´t login. Same as everyone in here it seems.

[signal compass]

Well Im not that savvy to go the API path unfortunately.

[signal compass]

Yeah so far, we’re on the same boat unfortunately.

Reminds me a bit the good old days when Microsoft had firstly acquired Skype. Skype was working properly. Then they bought it, and we had some massive downtimes 😄

[wicked timber]

Oof, well at least this isn't just me. Really salty 🧂 though

[radiant haven]

Same here over 24 hours now

[wicked timber]

At least the playground still works, but I hate paying for those gpt-4 API calls in addition to my Plus subscription :/

[hallow compass]

https://community.openai.com/t/bad-gateway-on-premium-account-logging-with-with-google-auth-o/110145/287

[queen ferry]

At least you have GPT-4 in Playground. I only have GPT-3.5.

[hallow compass]

"Developer Advocate (OpenAI Staff)"

[fading spoke]

I'm not a paid OpenAI user, but using Google workspace and getting a bad gateway error.

[hallow compass]

Paid, Google Workspace, Bad gateway for 38+hrs

[remote girder]

this must become meme status to get results im convinced

[fading spoke]

Strangely, can't use Google Bard with a Google Workspace account.

[dapper ocean]

Go to https://help.openai.com/

Open a support ticket using the bottom right chat 🔍 in the lower right corner.
Select --> 'Login or Sign up Issues'
Provide email and explain Gateway Issue

This method will trigger an internal response to the devs on call. The more support tickets the faster we get this handled.

[hollow stirrup]

I do not see an option to open a ticket rather I talk to t bot and then soon after the chat is closed

[granite ravine]

You need to say no when the bot asks has your issue been solved

[remote girder]

it only let me send a screen shot of the error then it closed the chat automatically

[hollow stirrup]

Exactly !

[queen ferry]

Yeah, I submitted a ticket about this yesterday like that. And it's the worst ticket submission interface i've seen.

[granite ravine]

Seriously needs to be a better way to raise these issues. Can't believe no one on the dev team doesn't know about this and more whoever their communications personnel are haven't given any update around the issue...

[sonic oyster]

Quick Straw Poll for anyone with this issue, Do you have a Business Gmail account?

[mild nexus]

ITs any google account with morre scope for data

[queen ferry]

Google Workspace Business Standard

[high juniper]

Correct, both my personal Gmail account (free subscriber version) and educational institution (ChatGPT Plus subscriber version) are giving off this "bad gateway" nonsense.

[sinful urchin]

I also have a Google Workspace Business

this is crazy, I can use the free version, but not what I am paying for LOL

[granite ravine]

Google Workspace for Education Plus - However my colleague also signed up on the same domain can access his plus account without the bad gateway issue

[sinful urchin]

BARD - here I go

[granite ravine]

Access for me is now restored - chat history

[echo arrow]

Same, for god's sake, it is restored!

[sweet python]

yep finally came back

noice

[nova pulsar]

finallyyy 25 hoursss!!!

@woeful haven OpenAi, we deserve one week of uncapped gpt 4 with 32k caracters.......

[queen ferry]

Confirming I finally have access to ChatGPT Plus. No history, but at least I have access to chat.

[hard tangle]

Oh finallly!

[queen panther]

happy to hear it's working again!

[limpid narwhal]

I have been having issues with Google SSO on my desktop. It works on my laptop but it does not work on my desktop for some reason. I have tried everything under the sun to solve this issue but I dont know what else to try.

Literally just stuck on this screen and no matter how many times I click my account, nothing happens

[wet vector]

finally access!!! but no history 😦

[restive plank]

I can confirm I have access to my Plus account with Google SSO.

[restive plank]

True. I created a "tousebardcreatedthis" gmail account 🙂

[hallow compass]

I logged in finally!

It gave me "Day 0" type notifications, and I don't have any History

Hope to wake up to history 🙂 glad to have access again

[paper crater]

finnaly

what about history

[queen panther]

for history it's still broken for everyone, they are working on it 👍

me too even

[spiral vortex]

Well guys thanks a lot, but don't forget to add in status.openai this incident that lasted more than 38 hours

[mild nexus]

What was the oauth issue in thr end

Drives me nuts not knowing

[sturdy marlin]

Does anyone can provide a solution for Access denied?

[cold stratus]

I seem to up again. I wonder what we do about having to set up a separate subscription to gain access via another email address?

[hallow compass]

Morning - just a quick update.

I am able to access ChatGPT Plus... YES!

...but I am now plagued by the familiar "Missing Histories".

Will the folks who just got their access back to Chat ALSO be on the "histories to be fixed" list?

[hallow vector]

are you still having trouble ? I can access CHatGPT but in free version. Even though I'm loged in with my Google Account on witch I subscribed for a Paid plan...
Althought I you can't ask GPT for anything has it simply doesn't work