#Bug Report - Bad Getaway for ChatGPT Plus

10 messages · Page 1 of 1 (latest)

static sage
#

Steps to reproduce
Visit chat.openai.com/chat

Expected Result
I Expect to be able to log in

Actual Result
Bad Getaway Error Message

Ray ID: 7ab2e5ea0fc2899a
Your IP address: [IP Address]
Error reference number: 502
Cloudflare Location: Singapore

Additional information
Chrome
MacOs Venturar

bold root
#

OpenAI has been under heavy load due to unforeseen spikes in demand following the GPT-4 release. They're working to scale to meet the demand.

fierce valve
#

Go to https://help.openai.com/

Open a support ticket using the bottom right chat 🔍 in the lower right corner.
Select --> 'Login or Sign up Issues'
Provide email and explain Gateway Issue

This method will trigger an internal response to the devs on call. The more support tickets the faster we get this handled.

shell fox
#

Ray ID: 7ab9c0a53c5cc7d5
Your IP address
Error reference number: 502
Cloudflare Location: Denver

honest canopy
#

Same error here, GPT Plus subscriber. Google login. Tried both on a mac and on a windows PC. Chrome and Safari.

shell fox
#

yep. I just created a ticket on their website too.

teal furnace
#

might want to check now. I have been having the same problem the last couple days and i just checked again and it is now working for me

fierce valve
shell fox