#Bug Report - Bad Gateway for ChatGTP Plus

41 messages · Page 1 of 1 (latest)

blissful harness
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Bug Report:

Steps to reproduce:

  1. Visit chat.openai.com/chat

Expected Result:

I Expect to be able to log in

Actual Result:

I get bad gateway error. Bad gateway
The web server reported a bad gateway error.

Ray ID: 7ab06c96dc2bb166
Your IP address:
Error reference number: 502
Cloudflare Location: Atlanta

Additional information

Chrome
Safari
MacOS Ventura

eternal vector
restive burrow
#

Same problem here!

proven barn
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How can I use it

trim solar
#

I also experience the same, how to fix this?

prime gorge
#

Same issue here

jaunty beacon
#

having the same issue

final wigeon
#

Same issue

dusky wolf
#

Same issue

#

The solution I’m using right now is deploying a chatgpt clone using vercel and my api keys since those still work

#

You can find the clone on GitHub called “Chatbot-ui” it’s a clone of the ChatGPT interface deploy to vercel and add your OpenAI api key to the env that’s the solution I have for now until a fix

tidal rock
#

OpenAI is under heavy load due to unforeseen spikes in demand following the GPT-4 release. They're working to scale to meet the demand.

grave notch
#

same here

grave notch
#

problem is subscribers accounts that are logged in via Google oAuth

#

all those are down for some reason

mild vale
grave notch
#

that is a really good point...

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but not sure how they could discriminate if you're paid user or not

mild vale
grave notch
#

i've found a workaorund and i was able to create a new account

grave notch
mild vale
grave notch
#

the only problem is, even i've invited from my plus account to my organization it's not taking my subscription level on the invited account

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open developer tools (F12 in most browsers).
Go to “application” tab.
Expand and delete the following items:

Local storage
Session storage
Cookies

Then go to https://platform.openai.com/account/members
invite an email you own and create the account without using oauth

blissful harness
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Can I get some help? I pay for PLUS but still get bad gateway no matter what after clearing cache and everything

inland frost
#

same here

tidal rock
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I'm also a plus member and am getting this error.

lament plank
#

Same issue, I've done all above, and also contacted GPT help as well, no response, and no support.

lime lion
#

Same same

lime lion
#

😦

bronze crystal
#

The poor comms from openai is concerning especially for paid users…. In other news Google’s Bard launched today… so if OpenAI don’t start looking after their paid google users they will just eventually leave

lime lion
#

What is the refund policy?
If you live in the EU, UK, or Turkey, you’re eligible for a refund if you cancel your subscription within 14 days of purchase. To request a refund, contact refunds@openai.com.

blazing raven
#

Same problem here

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it is impossible to request cancellation as well, because the error does not let us enter the account. I made another free login with gmail atm and it worked. Has anyone here found a solution?

lime lion
#

Has google addeed some age verfication to google workplace

tight reef
#

Same issue from Paris

rustic finch
#

Is this issue even being looked at? Ridiculous I can't access something I've paid for

keen solar
dense minnow
#

Same issue in boulder Co.