Bug Report - Bad Gateway for ChatGTP Plus

[blissful harness]

Bug Report:

Steps to reproduce:

1. Visit chat.openai.com/chat

Expected Result:

I Expect to be able to log in

Actual Result:

I get bad gateway error. Bad gateway
The web server reported a bad gateway error.

Ray ID: 7ab06c96dc2bb166
Your IP address:
Error reference number: 502
Cloudflare Location: Atlanta

Additional information

Chrome
Safari
MacOS Ventura

[eternal vector]

I would remove your IP address in this open forum for your own safety.

[restive burrow]

Same problem here!

[blissful harness]

Thank you

[proven barn]

How can I use it

[trim solar]

I also experience the same, how to fix this?

[prime gorge]

Same issue here

[jaunty beacon]

having the same issue

[final wigeon]

Same issue

[dusky wolf]

Same issue

The solution I’m using right now is deploying a chatgpt clone using vercel and my api keys since those still work

You can find the clone on GitHub called “Chatbot-ui” it’s a clone of the ChatGPT interface deploy to vercel and add your OpenAI api key to the env that’s the solution I have for now until a fix

[tidal rock]

OpenAI is under heavy load due to unforeseen spikes in demand following the GPT-4 release. They're working to scale to meet the demand.

[grave notch]

same here

[grave notch]

problem is subscribers accounts that are logged in via Google oAuth

all those are down for some reason

https://community.openai.com/t/bad-gateway-on-premium-account-logging-with-with-google-auth-o/110145/80

[mild vale]

Is this Google doing a bit of 'undermining'...

[grave notch]

that is a really good point...

but not sure how they could discriminate if you're paid user or not

[mild vale]

I cannot even get GPT to reset my password based on my email address... That is a bit nuts

[grave notch]

i've found a workaorund and i was able to create a new account

[grave notch]

me neither, also it's not possible to switch auth method

[mild vale]

whats the workaround?

[grave notch]

the only problem is, even i've invited from my plus account to my organization it's not taking my subscription level on the invited account

open developer tools (F12 in most browsers).
Go to “application” tab.
Expand and delete the following items:

Local storage
Session storage
Cookies

Then go to https://platform.openai.com/account/members
invite an email you own and create the account without using oauth

[blissful harness]

Can I get some help? I pay for PLUS but still get bad gateway no matter what after clearing cache and everything

[inland frost]

same here

[tidal rock]

I'm also a plus member and am getting this error.

[lament plank]

Same issue, I've done all above, and also contacted GPT help as well, no response, and no support.

[lime lion]

Same same

[lime lion]

😦

[bronze crystal]

The poor comms from openai is concerning especially for paid users…. In other news Google’s Bard launched today… so if OpenAI don’t start looking after their paid google users they will just eventually leave

[lime lion]

What is the refund policy?
If you live in the EU, UK, or Turkey, you’re eligible for a refund if you cancel your subscription within 14 days of purchase. To request a refund, contact [e-mail].

[blazing raven]

Same problem here

it is impossible to request cancellation as well, because the error does not let us enter the account. I made another free login with gmail atm and it worked. Has anyone here found a solution?

[lime lion]

Has google addeed some age verfication to google workplace

[tight reef]

Same issue from Paris

[rustic finch]

Is this issue even being looked at? Ridiculous I can't access something I've paid for

[keen solar]

as far as i'm aware, this issue has persisted all day yesterday and today. i've yet to see an update in that time. I sent an email, but no response there either.

[dense minnow]

Same issue in boulder Co.