I was using chatGPT normaly when it told me that I just got a suscription, which I never agreed, then I noticed that all the personal information, including the credit card is not mine, it's someone else's.
Only the email is mine as I use my google account to log in chatGPT.
Maybe the guy used my email by mistake and now all his personal information is on my account.
Check this out.
#Someone used my email by mistake (or it's a bug?)
compact robin
midnight vault
this happened to many of us as the other's reported here. I am on the affected side of this massive bug.
I just wanted to upgrade my account to plus, then realized only after paying that it wasn't my account I have upgraded to. Probably someone else wanted to do the same and the bug in the session linked their payment to your account
I have my hands tied here, I can't even get a confirmation email nor an invoice because it's probably been sent to the other user just like in your case.
Payment step has a bug linking to another random user's account.
compact robin
Is there anything I can do? an email to report this or somethiing? I din't find anything, just this discord channel and an horrible chat box. (Iroticaly enough)
rotund pilot
I think it's because of this: https://status.openai.com/
midnight vault
what kind of details you can see under your account actually? Do you see the card details and so on? I am wondering who can see my everything currently just like in your case...
this is a scandal
compact robin
I can see his name, credit card and address, I didnt look in for long tho
compact robin
just the 4 last numbers, but I think there was an option to edit it, not sure tho
midnight vault
please ping me if you get any answers from anywhere. thanks
compact robin
I have look at it to verify and now I can not acces my account details
midnight vault
they pulled the plug after realizing the magnitute of the scandal
compact robin
thats a relieve, I wasn't confortable with such sensitive information on my account
midnight vault
imagine being the one charged and can't even cancel it...
compact robin
yeah, lot worst
boreal lantern
If someone accessed your email or credentials, my apologies but Openai does not concerns about this bro
if you are paid, go to the side bar, tap on "upgrade", and if the orange bubble "The payments page encountered an error. Please try again. If the problem continues, please email support@openai.com." means you are paid, error on site
So do that, do not alarm
I cannot access mine too, but I paid and I have the invoice
compact robin
Thes not issue here.
boreal lantern
My apologies Franchu
compact robin
Someone used my email with HIS credit card
midnight vault
Yes. That’s irrelevant. In my case I paid for a random user’s plus account. In his case he is the similar counterpart. Someone paid for his accou t
And I don’t have access to who I pid for, he has access to some stranger’s details
boreal falcon
Seems like the whole page of bug reports over the last 4-5 days may stem from something getting crossed up in the user accounts database? Would explain why some of us can't find our chat history and maybe a few accounts are getting duplicate id's with other accounts, allowing people to see conversation history or entering into the payment page under someone else's account id. Possible something broke in the id's as they have scaled so fast?
midnight vault
So if this has been going on for a few days, did anybody get any support from them?
Currently I am paying for a random person’s plus account. I can’t even cancel it and they have my sensitive personal data.
boreal falcon
I am totally speculating from looking through the bug reports here. I lost my chat history about 4 days ago, though. Seems like its hitting a subset of their user base, since some people keep reporting it was working for them.
compact robin
Does actualy anyone from openai read this channel?
midnight vault
Do you need our login details, email address to investigate further?
fallow patio
Please DM me your information if you are seeing this, and it will help me investigate
midnight vault
Thanks. I sent a DM but requires sending a friend request on discord. I sent it regardless to you.
midnight vault
Please DM me your information if you are seeing this, and it will help me invest...
Is there any update on the topic?
midnight vault
Please DM me your information if you are seeing this, and it will help me invest...
Hey your discord settings are not allowing us to send you a DM to pass our details. Could you please ping/update here?
marble mason
relative https://discord.com/channels/974519864045756446/1087779933968924783
Some people are getting a free subscription while others are not receiving a subscription even after paying twice 😅
open bear
Please DM me your information if you are seeing this, and it will help me invest...
Hi Lenny. I'm having exact same issue and send you a dm. Looks like I paid someone else's plus subscription and I can't cancel it because I didn't receive any invoices or confirmation.
elfin crescent
Please DM me your information if you are seeing this, and it will help me invest...
Hi Lenny, I just DM my detail to you. I paid for a subscription while i cannot even normally use my account now.....😭