#plus membership

32 messages · Page 1 of 1 (latest)

sturdy sierra
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it asks me to upgrade when i'm already a plus member?? who can help?

somber spindle
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It's a bug check it on reddit:
r/OpenAI/comments/11wd3wm/chapgpt_plus_malfunctioning/

coral heart
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But they need to fix that fast. How can that happen? I'm working in IT and didn't hear from something near to that in my professional life. 😦

maiden siren
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Guys

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Provide screenshots

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It will help the devs

feral pine
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There's not much to screenshot, it assigned the free tier to paid subscribers (such as myself).

maiden siren
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What happens when you click it

feral pine
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Allows the subscription to be bought again

maiden siren
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/will it allow you to pay again

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Ok

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Interesting

feral pine
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Someone must've messed up the backend

maiden siren
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Weird because it didn’t effect the Alpha testers

maiden siren
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@feral pine try refreshing a few times

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somene told me that works

potent oasis
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Still not working here

rugged wren
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same here

green slate
quiet harbor
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Same situation for me

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second time in last 4 days

green slate
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on the payment information site all seems to be ok:

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"Bezahlt" = "paid"

quiet harbor
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Is on this server anyone from OpenAI who can help?

green slate
proven niche
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I have the chat version gpt plus and I can't connect, it does this to me: Something went wrong. If this issue persists please contact us through our help center at help.openai.com. ?? why 😭

devout ingot
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seems like I'm having the same issue. I signed up earlier today and made payment for ChatGPT Plus. Payment withdrawn, but the UX is still prompting me to "Upgrade to Plus". There is no "My Account" that shows my current billing/account/etc status.

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Glad I'm not the only one - guessing/hoping a fix will be dropped in the next day or so

reef mantle
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same here