#my chat was say Unable to load historyRetry help me

37 messages · Page 1 of 1 (latest)

sharp reef
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Plzzz🥺.

ivory elm
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@sharp reef is this the error you're seeing?

unable_to_load_history.png
sharp reef
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Yes!!!

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@ivory elm I've tried logging out, logging in and clearing cookies but it doesn't help

ivory elm
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@sharp reef I'm having the same issue. I've emailed the OpenAI support but no reply yet.

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If you figure it out, let me know. I'll do the same.

cedar berry
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Same here

sharp reef
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@ivory elm @cedar berry No problem, I will try again and see if there is any other way, if it is fixed, I will tell you🙏

ionic sapphire
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Same for me!

sharp reef
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@ionic sapphire @cedar berry @ivory elm You can apply for a mailbox change.

somber hawkBOT
sharp reef
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just change account

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Can fixed

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@ionic sapphire @cedar berry

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@ivory elm

somber hawkBOT
ionic sapphire
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You mean login with a different account?

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@sharp reef

sharp reef
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Yes

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I login different account it’s fixed

ionic sapphire
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but how about the original account😭

cunning mulch
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I have the same issue as described here by many of you. I also did try to clear cache, all history, obviously logged out/in. Done the same with different browsers... same behaviour. I only succeeded by creating logging in with a different user.... Then it works as it should!!! So... what's the secret for this happening? I have a possible suggestion: After the upgrade for ChatGPT4, by some reason (because it still work for the most) "our" history is incompatible with the new structure... and this makes it unable to load. Whatever cache clearing or entering with other browser the behaviour will be the same. So there is only two possibilities (to keep the same user) 1-OpenAI corrects the history structure... OR 2-We have the possibility to delete our history from ChatGPT so that it creates a new history structure. Otherwise only saying bye bye to our user and using a new one. I really hope this gets solved soon 🙂 !! I love this "tool" and was even considering to upgrade but it seems the issue is the same for the one who pay too 😒

ionic sapphire
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True dude, maybe it is because of the update, generating so many bugs….

elder quest
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Anyone has any update on this issue? I can't assess ChatGPT since yesterday but my API access still works. Tried email support yet no response so far.

hidden basin
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i changed accounts, but still same issue

ionic sapphire
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😭😭😭

cunning mulch
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Day 3 with the same issue but...

image.png
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...now is possible to write a question and press submit (this wasn't possible before) which note that something is happening. Hopefully soon!

image.png
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Meanwhile use a different account! Hey, this service "started" less than 6 months ago and the results are TREMENDOUS!! Thats why we all are willing to have it 🙂 I'm using a different account and once in a while test my main account...

ionic sapphire
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Hope that it will be fixed soon!

ivory elm
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@ionic sapphire @cunning mulch @hidden basin @elder quest @sharp reef

I still am experiencing the same "Unable to load history" problem here as of today. So, I created a new account and the problem is fixed. Problem solved for me!

I still haven't heard back to my support email from OpanAI. I don't like creating a second account like this, but I feel like I didn't have a choice.

somber hawkBOT
gaunt steppe
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day 3