The code creating them is:
if (!req.session.details) {
req.session.details = req.body.Body.toLowerCase();
twiml.message('Is there anything I should know about you? The more I know, the better I can serve you.');
res.type('text/xml').send(twiml.toString());
return;
}
But half the time to bot says he does not know the users name / additional info provided.