Dear OpenAI Support Team,
I am writing to you because I am facing an issue when trying to access the OpenAI Chat Site at https://chat.openai.com from my corporate network. When I attempt to access the site, I receive an "Access Denied" message, and I believe it may be due to my IP address being associated with Amazon Web Services (AWS).
I am the IT department of my organization and I have confirmed that there are no restrictions in place that prevent me from accessing the OpenAI Chat Site. I would appreciate it if you could provide me with some guidance on how to resolve this issue and regain access to your site.
Thank you for your time and assistance.
Best regards, Maksim
#Access Denied to OpenAI Chat Site from my AWS IP Address
4 messages · Page 1 of 1 (latest)
where did you sent it to?
hi sorry... what you mean?
my external vpn access server have ip like - 3.66.xxx.xxx
and from this ip address i see
Access denied
You do not have access to chat.openai.com.
The site owner may have set restrictions that prevent you from accessing the site.
Ray ID: 7a0a70adcca99256
Timestamp: 2023-02-28 16:12:09 UTC
Your IP address: 3.66.xxx.xxx
Requested URL: chat.openai.com/
Error reference number: 1020
Server ID: FL_470F69
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36
can we fix it ?