#ChatGPT Broken once I purchased OpenAI Plus

34 messages · Page 1 of 1 (latest)

lost canopy
#

I recently purchased chatGPT Plus and since then, my chat room (which was very well trained for my needs) is broken and says "an error occurred. Try refreshing your browser.". I have refreshed my browser, opened it in incognito, on Safari, etc... and still to no avail. What can I do to fix this?

finite magnet
#

the same problem with me, i can not use any service currently

fast fossil
#

Same for me

warm mirage
#

same for me

surreal silo
#

I have the same issue, but only with a very long conversation chat

#

The GUID for the chat I'm having issues with is dd4a9168-32ad-4f57-83fc-307181a11f4f - I gave a new chat similar starting content, and am now getting "An error occurred. If this issue persists please contact us through our help center at help.openai.com." after just a couple of messages

visual marsh
#

Also here! The old token as not picking up the default model.

ember marlin
inner flax
#

same was working fine before I bought plus, but just bought it and now it doesn't even load any response after asking questions

candid flume
#

Same here

slow oar
#

same here, always " An error occurred. If this issue persists please contact us through our help center at help.openai.com."

low sonnet
#

guess i'm not the only one with this issue

slow oar
#

the issue is only on the default model but not the legacy model

#

on my side at least

hot jetty
#

use the legacy model, it still works. default is broken

low sonnet
#

switched over to legacy and it's working

visual marsh
#

looks like there is a line up to get in 🙈

#

I can't even log in server is busy, If I am paying for plus I would expect plus service not plus bugs

signal valley
#

same here, How Can I change to legacy model?

rustic scroll
#

paid chatgpt to downgrade 🙃

obtuse sleet
#

same for me

elfin void
#

same for me

#

i was about to pay and it happend

obtuse sleet
obtuse sleet
waxen ibex
#

same here

#

Great to get downgraded after paying… /s

obtuse sleet
tulip ermine
#

I haven’t been able to connect (yet I’m a PLUS member). I even get asked to become a PLUS member if I’m not….. why is there not a login for the plus members?! Not cool to pay for a service that is unavailable

surreal silo
#

switching to legacy helped, thanks!

candid zenith
sly flicker
#

I purchased it on Friday, the 11.
I cannot login.
I cannot get a response from "Forgot email address".
Of course, my account is locked.
I cannot access "How to cancel your account".
It requires logging in.
I can't
Has anyone gotten any help?

#

@sly flicker I'm new here, obviously

#

Does anyone have ideas about getting an account unlocked? I have not gotten a response from support@openai.com